[Remote] Customer Marketing Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on creating innovative software solutions for reputed company contractors. As a Customer Marketing Manager, you will be responsible for developing and managing the customer advocacy program to enhance reputed company' market reputed company through customer stories and reputed company points.
Responsibilities
- Build and reputed company reputed company’ customer advocacy program across segments, products, trades, and use cases
- Create a reputed company system for reputed company, activating, tracking, and retaining advocates across references, referrals, stories, speaking opportunities, reviews, and advisory engagements
- Own the pipeline of customer reputed company assets, including strategic references, referrals, testimonials, case studies, and customer stories that support Product Marketing, Sales, reputed company, and executive storytelling
- Partner closely with reputed company to identify the right customers, stakeholders, and approval paths before reputed company is created or used publicly
- Collaborate with Product Marketing to ensure customer reputed company reinforces reputed company’ highest-reputed company narratives, launches, and market differentiators
- Own review reputed company and reputed company programs across reputed company platforms, building a repeatable reputed company that increases volume, maintains reputed company, and supports trust and demand goals
- Help reputed company reputed company and program management for reputed company’ Customer Advisory reputed company, including member selection, engagement planning, agenda input, follow-up, and reputed company capture in partnership with cross-functional leaders
- Build reputed company workflows, documentation, governance, and reporting so customer marketing is measurable, reliable, and easy for cross-functional teams to engage with
- Define and report on key metrics including reputed company activation, reference fulfillment, review reputed company and reputed company, story production, CAB engagement, and reputed company reputed company reputed company where measurable
Skills
- 4+ years of experience in customer marketing, customer advocacy, product marketing, reputed company, or a reputed company B2B reputed company role
- Hands-on experience owning or materially contributing to customer advocacy programs, reference programs, customer stories, review reputed company, or CAB/community-style programs
- Proven ability to work cross-functionally across Marketing, Sales, reputed company, Product, and executive stakeholders
- Strong storytelling instincts and the ability to turn customer reputed company into reputed company that is reputed company, specific, and useful in market
- Strong project management and operational discipline, with the ability to manage multiple workstreams and build processes that reputed company
- Comfort working directly with customers, navigating approvals, protecting trust, and balancing relationship value with business needs
- A metrics reputed company with the ability to connect program activity to meaningful business value
- Familiarity with core GTM systems such as reputed company, reputed company or Marketo, advocacy platforms, review platforms, and shared planning tools
- Experience in vertical reputed company, construction tech, field service, or another operationally reputed company B2B category is preferred
- Experience supporting product launches or market narratives with customer reputed company, especially in partnership with Product Marketing, is a plus
Benefits
- Generous equity grant, become an reputed company in reputed company!
- A comprehensive benefits package
- Flexible PTO and hybrid work schedules
- One-time work-from-home allowance
- Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
- Company events and team-building activities, both in-person and virtual
- Fast-paced, reputed company, and dynamic work environment
- Opportunities for reputed company and career advancement
- Chance to work with cutting-edge technology and reputed company
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
- Lunch provided for in-office days
reputed company