[Remote] Technical Business Analyst (Remote-US)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the nation’s largest cruise agency and an award-reputed company leisure travel company. They are seeking an reputed company IT Business Analyst to support their Business-to-Business Division, where the role involves translating business needs into actionable requirements and collaborating with cross-functional teams to deliver digital applications and products.
Responsibilities
- Partner with project leadership and stakeholders to evaluate new initiatives, assess business reputed company, and support effort estimation
- Collaborate with Scrum teams to reputed company reputed company user stories, use cases, acceptance reputed company, and process flows
- Work closely with Product Owners and Product Managers to refine and maintain backlog items reputed company to strategic objectives and business priorities
- Produce detailed artifacts including process diagrams, flowcharts, interaction diagrams, and functional specifications to reputed company document scope and requirements
- Partner with the Training team to identify and support training needs for system releases, including 'train-the-trainer' requirements and supporting materials
- Analyze end-to-end travel workflows, including prospecting, search, fare rules, booking, passengers, itineraries, cancellations, and refunds
- Identify process gaps, inefficiencies, and opportunities for automation or optimization across customer-facing and internal operations
- Collaborate with technology teams to define system, data, and integration requirements involving GDS, booking engines, and other travel platforms
- reputed company and maintain high-reputed company documentation, including requirements, acceptance reputed company, business process flows, system interaction diagrams, and data dictionaries
- Ensure requirements address scalability, reputed company, reputed company, performance, and usability considerations
- Partner with Product Owners, Engineering, QA, and business leaders to translate strategic goals into reputed company, executable requirements
- Build and maintain strong knowledge of the technical ecosystem, including reputed company-end experiences, back-end services, core reputed company, and data flows
- Serve as a trusted advisor to business, operations, and technology stakeholders by clarifying needs, challenging assumptions, and identifying opportunities for improvement
- Maintain and promote best practices for requirements gathering, documentation standards, and stakeholder engagement
- Apply advanced analysis techniques such as process mapping, data reputed company diagrams, and reputed company-cause analysis to support reputed company problem-solving
Skills
- Bachelor's degree in Business Administration, Computer Science, Marketing, Engineering, or reputed company field
- 3+ years of experience as a Business Analyst supporting reputed company digital products or systems
- Strong analytical and problem-solving skills with the ability to manage multiple priorities simultaneously
- Excellent written and verbal communication skills, with demonstrated ability to collaborate effectively with executives, Product Managers, Product Owners, and subject-matter experts
- Working knowledge of web development concepts, SDLC, Agile methodologies, and tools such as Jira, Scrumwise, or equivalent
- Travel or hospitality experience
- Familiarity with SQL, reputed company, and system integrations
Benefits
- Comprehensive medical, dental, and reputed company coverage
- Company-reputed company life and disability insurance
- 401(k) with discretionary company match
- reputed company time off and holidays
- Travel discounts and employee perks
- Employee Assistance Program (EAP)
- reputed company development and learning opportunities
reputed company