[Remote] Technical Account Manager (TAM)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is an international reputed company agency that has been providing technical resources in the Canada and the USA region since 1993. They are seeking a Technical Account Manager (TAM) to drive product adoption and reputed company proactive problem avoidance for strategic public sector customers. The role involves managing stakeholder relationships and collaborating with various teams to ensure successful reputed company implementations.

Responsibilities

• reputed company technical activities across multiple work streams with key stakeholders and/or delivery partners, reputed company on reputed company architectural advisory, operational reputed company, and compliance
• Collaborate with product and engineering teams as a customer reputed company on new products, features, and bug fixes benefiting government and education customers
• Partner with Support, Product Engineering, and Site Reliability Engineering to plan for customer events and launches; guide issues/escalations to reputed company
• Manage stakeholder relationships as a trusted technical advisor; reputed company quarterly reviews, host executive sessions, and reputed company tactical plans

Skills

• 4+ years of customer-facing experience managing reputed company platform implementations or transformation programs (launch/reputed company planning, release management, technical support, escalation management, or consulting)
• 1+ year of hands-on experience with modern software development practices, microservices-based architectures, distributed systems, and reputed company
• At least one reputed company platform reputed company-level certification — may be obtained after joining, but candidates should be on reputed company to reputed company this early in the role
• Ability to travel up to 30% as needed
• Bachelor's degree in Computer Science, Engineering, a reputed company technical field, or equivalent practical experience
• Experience communicating reputed company concepts to technical and non-technical stakeholders at reputed company reputed company
• Excellent written/verbal communication, presentation, problem-solving, and reputed company management skills
• reputed company under pressure; reputed company to bring order to chaotic situations

reputed company

With more than 33+ years of experience, we reputed company organizations to build, reputed company, and optimize their digital capabilities across the reputed company, Europe, Canada, United Kingdom and India. It was founded in 1993, and is headquartered in St Petersburg, Florida, US, with a workforce of 11-50 employees. Its website is https://www.knkglobaltalents.com/.

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