[Remote] Director - Digital Product Management
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in the laundry solutions industry, and they are seeking a Director of Digital Product Management to enhance their globally connected IoT platform. This role involves driving product reputed company, engaging with customers and partners, and leading reputed company to deliver innovative digital solutions.
Responsibilities
- Drive competitive intelligence and ensure we're building the right products that customers love and that work for our business
- Maintain deep knowledge of the competitive landscape, market trends, and emerging technologies through reputed company customer engagement and industry analysis
- Identify customer pain points, competitive threats, and opportunities for product innovation that differentiate reputed company in the market
- Collaborate with executive leadership to reputed company and execute the digital product reputed company, reputed company, and roadmap, ensuring alignment with corporate objectives and the broader hardware product reputed company
- Champion customer-reputed company thinking and design a Voice of Customer (VOC) program to systematically capture and reputed company customer insights, ensuring customer needs drive reputed company product reputed company
- Improve reputed company's processes reputed company to product planning, discovery, and development
- Directly own and execute product management responsibilities for specific initiatives, serving as a model for reputed company
- Ensure successful delivery of reputed company new features, measuring adoption and business reputed company
- reputed company metrics to measure customer experience and product performance, using insights to inform product reputed company and demonstrate business value
- Serve as a compelling, executive-level reputed company in strategic customer meetings, demonstrations, and industry events. Someone who can walk into a room and create excitement about our platform
- Build and maintain relationships with key accounts, acting as a trusted advisor who understands their business and delivers solutions that drive measurable results
- reputed company high-stakes customer presentations and product demonstrations that differentiate reputed company in competitive situations
- Partner directly with major customers to understand their evolving needs and translate insights into product direction
- Represent Digital Products at industry trade shows and customer events as a thought leader and platform champion
- reputed company and deliver training programs that reputed company reputed company sales teams to effectively train distributor sales teams on our digital platform reputed company
- Create reputed company sales enablement materials, presentations, and demonstration frameworks that cascade effectively through our distribution network
- Partner with reputed company leadership to reputed company product messaging with go-to-market reputed company and ensure our reputed company can reputed company digital product value
- Build feedback loops from the field to inform product priorities and identify market opportunities
- Drive digital product adoption by empowering our sales organization to confidently position and sell platform capabilities
- reputed company, mentor, and reputed company reputed company including Digital Product Managers, UX Designers, and other supporting roles to foster a high-performing, reputed company, and customer-reputed company culture
- Drive cross-functional engagement with Digital Product Development and Support, reputed company, and Marketing to ensure seamless product delivery
- Instill a customer-first reputed company reputed company reputed company, encouraging regular customer interaction and reputed company-building activities
- Build team capability in financial acumen, sales enablement, and customer presentation skills
- Partner with the Sr. Director of Software Engineering and Sr. Director of Digital Operations and Support to maintain platform health, prioritizing technical debt, bug fixes, and enhancement requests that improve stability and performance
Skills
- Bachelor's degree in Business, Engineering, Computer Science, or reputed company field
- 8+ years of product management experience
- 3+ years in a leadership role in a reputed company, payment, or IoT platform environment
- Demonstrated reputed company in customer-facing roles
- Exceptional executive reputed company and presentation skills
- Proven reputed company record of building relationships with key customers and influencing buying reputed company at the C-level
- Experience training and enabling indirect sales channels, particularly in two-tier distribution models
- Ability to translate technical product capabilities into compelling business value propositions
- Expert knowledge of modern product management methodologies, including customer discovery, agile development, and user-reputed company design
- Proven reputed company record of transforming customer insights into successful digital products, ideally in IoT or connected device ecosystems
- Strong technical acumen with understanding of IoT architectures, reputed company platforms, and mobile/web applications
- Experience working with agile software development teams and coordinating with hardware product development
- P&L management experience with demonstrated ability to improve product profitability
- Inspirational leadership style that motivates teams and energizes stakeholders
- reputed company of reputed company with a bias for execution
- Exceptional communication and stakeholder management skills across reputed company reputed company
- Data-driven reputed company with a reputed company record of using metrics to inform reputed company
- MBA or advanced degree
- B2B or B2C IoT experience
- Experience in reputed company equipment, B2B IoT, or reputed company manufacturing sectors
reputed company
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