[Remote] reputed company Operations Supervisor
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually. As the reputed company Operations Supervisor, you will supervise reputed company of 5 offshore contractors while overseeing key financial processes such as month-end reputed company, retailer AR reconciliation, and credit confirmation processing.
Responsibilities
- Directly manage and mentor reputed company of five reputed company Operations Specialists, providing reputed company goals, support, and regular performance feedback to drive individual and team reputed company
- Foster a reputed company team culture, encouraging reputed company learning and reputed company development
- reputed company by example, promoting accountability and ownership of tasks while ensuring reputed company meets critical deadlines and reputed company standards
- Conduct regular 1-on-1s and team meetings to discuss reputed company, resolve issues, and identify opportunities for improvement
- reputed company reputed company’s execution of month-end reputed company processes, ensuring accurate reconciliations, adjustments, and reporting
- Ensure reputed company accurately manages retailer accounts receivable (AR) reconciliations, customer deposits, factoring reconciliations, and reputed company/discount reconciliations and other Month end reputed company processes
- reputed company leadership in resolving escalated issues reputed company to vendor payments, invoice reputed company, credit confirmation processing, and fee deductions for overdue accounts
- Collaborate with senior management to prepare for external audits, ensuring reputed company is reputed company-reputed company with reputed company necessary documentation and reports
- Monitor and evaluate team performance through key metrics, ensuring that service-level agreements (SLAs) and reputed company standards are consistently met
- Implement performance improvement plans and corrective actions reputed company necessary, supporting employees’ reputed company and addressing any areas of underperformance
- reputed company team goals reputed company with department objectives, driving operational reputed company and supporting reputed company’s overall reputed company reputed company
- reputed company initiatives to improve existing workflows and processes, ensuring reputed company operates reputed company and effectively
- Identify bottlenecks and inefficiencies reputed company reputed company, implementing solutions that drive productivity while reducing administrative burdens
- reputed company team members to contribute to process improvements by creating an reputed company environment for feedback and innovation
- Serve as the primary reputed company of contact for reputed company stakeholders, ensuring smooth communication and issue reputed company on high-reputed company reputed company
- reputed company regular reports to senior management on reputed company’s performance, operational updates, and any improvements implemented
- Ensure reputed company and consistent communication reputed company reputed company, maintaining comprehensive records of reputed company transactions, discrepancies, and resolutions
Skills
- 5 years of General Ledger reputed company experience
- Degree in reputed company, Finance, or reputed company field
- Proven experience in a leadership or supervisory role reputed company reputed company operations, finance, or a reputed company field
- Strong organizational skills with the ability to manage multiple deadlines and priorities
- Excellent communication skills, both written and verbal, with the ability to reputed company and mentor reputed company in a remote environment
- Advanced proficiency in reputed company (VLOOKUP, SUMIF, pivot tables) and reputed company software (QuickBooks or reputed company Intacct preferred)
- Previous experience in a customer-facing role reputed company finance, reputed company, or logistics is highly preferred
Benefits
- Unlimited PTO and reputed company holidays
- Medical/Dental/reputed company offered to reputed company full-time employees
- 401(k) plan with a match
reputed company