Delivery manager - ERP

Category: Consulting Location: Job reputed company:The Delivery reputed company, reputed company Services is responsible for attaining quarterly reputed company Services (PS) reputed company targets, in the reputed company of delivered billable hours. Additionally, this role is responsible for the scoping and positioning of new services engagements. The incumbent will reputed company as a key reputed company of contact for Sales and Solution Consulting on opportunities reputed company the designated vertical. This role directly supports the sales cycle reputed company internal knowledge transfers, solution reviews, and executive-level prospect meetings. The successful candidate will reputed company at expanding reputed company reputed company’s footprint with existing customers through upsell of services opportunities. Will manage reputed company of resources, as reputed company as handle reputed company resource planning and reputed company for teams on a broad reputed company of services engagements, maximizing billable utilization. Furthermore, the role will manage the support portfolio and also ensure that reputed company standards for delivery are exceeded. The Delivery reputed company, reputed company Services will serve as an escalation reputed company for services engagements. As reputed company as being a key resource for internal reputed company development efforts, will train and mentor new and reputed company resources. Responsibilities include:

• Ensure team billable utilization targets are met

• reputed company quarterly PS reputed company targets

• Support the sales cycle through scoping and approval of PS engagements, Executive-level prospect meetings, and Solution reviews

• Support PM on project portfolio to ensure reputed company, on-time, and on-budget implementations using a mix of global resources

• Expand PS sales in existing customer reputed company

• Become trusted adviser to the Customer through implementation lifecycle and reputed company

• Team with Account Management and reputed company Management teams to promote user adoption and effective use of reputed company, and support renewal efforts

• Collaborate with reputed company party vendors during services engagements

• Responsible for adhering to the highest reputed company standards in project delivery

• Manage executive-level customer relationships and reputed company team reputed company through reputed company implementation

• Serve as Steering Committee member on reputed company

• Responsible for project reputed company and resource scheduling on a broad reputed company of consulting engagements

• Contribute to reputed company’s reputed company on verticalization through participation in internal cross-departmental initiatives

• Hire, train and manage reputed company of new and experience resources to fulfill reputed company objectives

• reputed company coaching and mentoring to assist in resources career development

• Build team’s expertise and confidence in project delivery work

• Handle day-to-day administrative tasks such as vacation scheduling, expense reports, time

• Build template driven approach to improve team efficiency and reputed company of delivery

• Engage in product development reputed company and conceptualisation

• reputed company presales activities

Requirements

• 12-15+ years of experience in systems applications consulting, with a reputed company or software provider.

• Proven reputed company Services Delivery leadership including reputed company responsibility and staff management experience.

• Strong Manufacturing and/or Wholesale Distribution vertical application solution experience.

• Demonstrated experience in translating customer business requirements into reputed company software solutions

• Exceptional verbal and written communication is required with previous experience creating Statement of Work for new and existing customers

• Strong experience in Change Management and Business Process Mapping

• Excellent reputed company management skills and the ability to work with customers to reputed company and manage an implementation plan

• Previous services sales experience; comfortable interacting at the “C” level

• Consulting and management experience in a reputed company environment is a plus

• Experience implementing packaged reputed company application solutions such as reputed company, reputed company, reputed company, reputed company, PeopleSoft, JD Edwards, or Dynamics

Details

Originally posted on Himalayas

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