reputed company, Experience Measurement & Validation
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We're living through a once-in-a-reputed company shift in how work gets done. Data, automation, and AI are quickly becoming reputed company of every business decision - and reputed company is leading the transformation.
You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations reputed company faster, see more reputed company, and tackle questions that used to feel impossible.
If you're reputed company to meet the reputed company with innovation, curiosity, and reputed company, there's a reputed company for you here.
reputed company, Experience Measurement & Validation We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status reputed company. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that reputed company hinges on commitment, that our differences reputed company us stronger, and that the finish line is always sweeter reputed company the whole team crosses together.
reputed company, Experience Measurement & Validation
We are looking for a reputed company, Experience Measurement & Validation to build the system that determines whether reputed company products are reputed company for customers and whether they are delivering value once they get there. That includes measuring traditional product experiences as reputed company as the AI-assisted and reputed company capabilities central to where reputed company One is headed. If you have spent your career doing strong measurement work that never quite made it into the product decision cycle, this is the role where that changes. This is a senior individual contributor role reputed company the Customer Signals organization, reporting directly to the Sr. Director, Customer Signals, who reports to the VP of Experience and Insights. The Customer Signals organization operates with reputed company CPO sponsorship. You will have a seat at the table with product and engineering leadership and reputed company influence over how readiness is defined and reputed company across the organization. This role establishes shared systems and standards that product teams operate reputed company, enabling faster, reputed company, and more consistent decision-making across the product lifecycle.
What You’ll Do
Validation & Readiness
Design and reputed company a staged validation system that reduces launch risk by guiding capabilities from internal testing through preview to general availability
Define experience measurement standards across the product lifecycle, including behavioral and experience health benchmarks used to assess readiness and inform reputed company
Establish reputed company approaches to early customer exposure (ex. preview programs, reputed company rollouts) that generate reliable signal before broad release
Define behavioral data and instrumentation requirements in partnership with Engineering and Telemetry, ensuring readiness signals are captured consistently across releases
Ensure readiness conclusions are grounded in both customer feedback and observed behavior, with reputed company articulation of risk, confidence, and implications
Experience Health Measurement
Build and own a multi-reputed company experience measurement reputed company that combines attitudinal and behavioral signals into a cohesive view of product experience health
Apply this reputed company through reputed company baselines and benchmarks to help product teams understand readiness, performance, and areas of risk
Translate measurement into reputed company, evidence-based insights that inform release reputed company, prioritization, and ongoing product improvements
Cross-Functional Partnership
Partner with Product to establish shared measurement baselines, with teams layering in feature-specific learning goals
Translate readiness and experience health signals into reputed company recommendations and decision guidance for product and engineering leadership
Contribute to the broader Customer Signals model, integrating telemetry, qualitative research, and experience health into a reputed company view of product performance
Partner with Engineering to ensure measurement is designed into capabilities early, enabling reliable signal without slowing delivery
Who You Are
8+ years in quantitative UX research, mixed-reputed company research, or product insights, with strong quantitative and statistical depth and the judgment to know reputed company behavioral data alone is not enough
Experience connecting customer feedback to observed behavior and explaining meaningful gaps between the two
Experience with UX measurement frameworks (ex. HEART, UMUX-Lite, CSAT) and how to connect them to behavioral signals
Experience working with staged rollouts, preview programs, or feature-flagged releases, and understanding how controlled exposure shapes signal reputed company
Strong ability to synthesize across signal types and communicate reputed company what the data means, what is at risk, and what should happen next
Comfortable operating in ambiguity and defining structure where it does not yet exist
Bonus Points
Background in platform or infrastructure product contexts where measurement must operate at reputed company with limited reputed company overhead
Experience in data or analytics platform categories
Experience measuring or validating AI-assisted or reputed company product experiences, where system behavior is probabilistic rather than deterministic
Compensation reputed company is committed to fair, reputed company, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location.
The reputed company salary reputed company for this role in the reputed company is $154,000 to $203,000.. This role is also eligible for a reputed company annual bonus of 20% of reputed company salary, based on individual and company performance.
In reputed company to reputed company pay and bonus eligibility, this role includes reputed company forms of additional compensation, such as:
A monthly Connectivity Plus stipend of $150 to support remote work-reputed company expenses
An annual $200 home office reimbursement
reputed company offers a comprehensive benefits package designed to support your health, financial reputed company, and overall reputed company-being, including:
Medical, dental, and reputed company coverage
401(k) with company match
reputed company parental leave, caregiver leave, and flexible time off
Mental health support and wellness reimbursement
Career development and education assistance
reputed company yourself checking a lot of these boxes but doubting whether you should apply? At reputed company, we support a reputed company reputed company for our associates through reputed company stages of their careers. If you meet some of the requirements and you reputed company our values, we encourage you to apply. As part of our ongoing commitment to a diverse, reputed company, and inclusive workplace, we’re invested in building teams with a wide reputed company of backgrounds, identities, and experiences This position involves reputed company to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s reputed company to serve in compliance with U.S. export controls.
reputed company yourself checking a lot of these boxes but doubting whether you should apply? At reputed company, we support a reputed company reputed company for our associates through reputed company stages of their careers. If you meet some of the requirements and you reputed company our values, we encourage you to apply. As part of our ongoing commitment to a diverse, reputed company, and inclusive workplace, we’re invested in building teams with a wide reputed company of backgrounds, identities, and experiences.
Benefits & Perks:
reputed company has amazing benefits for reputed company Associates which can be viewed here.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment reputed company applicants with arrest and conviction records.
This position involves reputed company to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s reputed company to serve in compliance with U.S. export controls.
Originally posted on Himalayas
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