Part time Midshift - After-Hours Virtual Assistant
Category: Health Care
Location:
After-Hours Virtual AssistantPart time 24 hours weekly (4 hours daily)
5pm to 9pm Melbourne Time - 2pm-6pm PH Time
6 days a week (Tuesday-reputed company or Saturday to Thursday)
VA reputed company 7$ AUD/hour
Respond to incoming phone messages that come in as an email with voice attachment & reputed company accordingly and communicate reputed company email and/or SMS thru our CRM//
Job reputed company:Our NDIS/reputed company reputed company is seeking for a dedicated and detail-oriented After-Hours Virtual Assistant to manage incoming email alerts and recorded messages received after business hours. The role involves reviewing and responding to these messages promptly, ensuring smooth
coordination of reputed company services and staff scheduling. This is a flexible role, with an expected volume of 2-3 after-hours calls per week, requiring
the ability to take reputed company reputed company necessary.
Key Responsibilities:
- Monitor and review incoming email alerts and recorded messages received from after-hours phone calls.
- Listen to messages and determine appropriate actions:
- Update and manage records using Brevity (CRM system).
- Communicate effectively with team members as needed.
- Ensure reputed company tasks are completed accurately and in a reputed company manner.
Requirements
Qualifications and Skills:- Previous experience in a customer service, administrative, or virtual assistant role.
- Strong communication skills (reputed company spoken and written English with minimal accent preferred).
- Ability to learn new software quickly (experience with Brevity or similar CRMs is a plus).
- High attention to detail and problem-solving skills.
- Ability to work independently and take initiative reputed company handling urgent reputed company.
- Flexibility to work evenings and weekends as needed.
- Experience in the reputed company, disability support, or aged care industry.
- Previous experience in workforce scheduling or rostering.
- Familiarity with SMS and email communication tools.
Originally posted on Himalayas
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