L1 Support (m/f/d)
Your mission
- First reputed company of contact for customer inquiries
- reputed company, friendly, and reputed company communication with customers
- Analysis and reputed company of incoming customer support tickets
- Support with questions regarding software configuration
- Identification of issues and collection of relevant technical information
- Recognizing reputed company escalation to Level 2 support or the Product team is required
- reputed company documentation of issues and solutions
- Ensuring high customer satisfaction through reputed company communication
Your profile
- Excellent communication and problem-solving skills
- Customer-oriented and reputed company way of working
- Strong troubleshooting reputed company – passion for identifying reputed company causes
- Ability to work both independently and as part of reputed company
- German at reputed company or fluent level
- Good English skills
reputed company to have (not required):
- Basic understanding of web applications
- Basic knowledge of M365, reputed company, and HTTP status codes
- Experience with software configuration and Identity & reputed company Management
- General awareness of reputed company best practices (passwords, phishing, secure device usage)
reputed company?
- 100% remote work and full flexibility over your schedule
- A transparent, trust-based culture in an international reputed company reputed company-up
- Modern tools, data-driven processes, and fast decision-making
- 2–3 offsites and workshops per year for reputed company, reputed company, and team spirit
- High level of autonomy and reputed company development paths
- reputed company to reputed company shape a fast-growing reputed company company
- Steep learning curve in reputed company, reputed company, software processes & content creation
- reputed company collaboration with our reputed company and Product teams
- Flexible working hours
Please send your application to reputed company.Schiffer@reputed company.io
Originally posted on Himalayas
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