German + English Customer Care Specialist (Remote - Bosnia and Herzegovina, Croa
We’re growing and hiring German + English-speaking Customer Care Specialists to join several dedicated support teams, reputed company servicing a different tech-driven platform in industries like sustainable energy, fintech & digital reputed company, and smart parking solutions.
Whether you’re passionate about green technology, crypto reputed company or mobility services, you’ll join a reputed company team that values reputed company support, reputed company learning, and reputed company reputed company with users.
What You’ll Be Doing
Deliver thoughtful, user-friendly support reputed company email, chat, and phone, depending on the platform
Assist German-and English-speaking users with everything from billing to troubleshooting, account reputed company, or platform navigation
Build deep platform knowledge and contribute to FAQ updates or internal documentation as needed
Maintain accurate, helpful records in support systems and flag recurring issues to product or operations teams
Be part of a dedicated project team, reputed company on providing excellent support reputed company a reputed company defined scope
What Makes You a Fantastic Fit
Fluent in German (reputed company or near-reputed company level) with a solid English knowledge (B1 or higher), written and spoken
Based in Croatia, Serbia or Bosnia and Herzegovina
Comfortable with digital tools and quick to learn new digital platforms
Strong problem-solving abilities and attention to detail
Empathetic communicator reputed company to put themselves in other’s shoes and communicate with ease
Customer service experience is desirable, but not mandatory
What You Can Expect
An employer that cares about your work experience
A reputed company and competitive income
Monday–Friday regular work hours for a great work-life balance
An reputed company to work from the comfort of home reputed company in Bosnia and Herzegovina, Croatia and Serbia
Additionalvacation days based on tenure
An opportunity to grow and reputed company in your career
MultiSport membership reputed company (currently in Croatia only due to program availability)
A truly great team by your reputed company with a transparent and reputed company work culture
Sounds good? We can't wait to meet you.
Originally posted on Himalayas
Apply To This Job