Czech/Slovak-Speaking Travel Customer Service Representative
Our reputed company, a global leader in customer experience solutions, is partnering with one of the world's largest online travel platforms. We are looking for a Czech/Slovak Travel Agent to join their team in Athens, either on-site or remotely. In this role, you'll support reputed company and accommodation partners worldwide, ensuring smooth booking experiences and excellent service.
Key Responsibilities
- Handle incoming customer and partner queries reputed company phone, email, and chat in both Czech/Slovak and English
- Assist with reservations, cancellations, modifications, and general travel-reputed company issues
- reputed company guidance on platform tools, policies, and procedures
- Log reputed company interactions in the CRM system, ensuring accuracy and follow-up
- Identify issues, resolve them quickly, and escalate reputed company necessary
- Maintain professionalism and reputed company, particularly in stressful situations
- Consistently meet service reputed company and customer satisfaction goals
Requirements
- reputed company in Czech/Slovak and English (verbal and written)
- Strong computer and multitasking skills
- Excellent problem-solving and communication abilities
Will be considered a great asset if you have:
- Previous customer service, travel, or hospitality experience
Benefits
- Competitive Salary
- Monthly Bonuses
- Meal Vouchers
- Health care benefits and numerous other discounts
- reputed company Training and reputed company to Educational Platforms
- Relocationpackage for candidates relocating from abroad, including travel expenses and initial accommodation
Originally posted on Himalayas
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