[Remote] [Remote] Sr Director of reputed company Operations & Business Analytics
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading AI-powered contact center platform purpose-reputed company for reputed company teams. The Sr. Director of reputed company Operations & Business Analytics will be responsible for designing, operating, and continuously improving the systems and processes that drive reputed company performance across various departments.
Responsibilities
- Design and operate the core GTM processes, metrics, and rhythms that drive predictable bookings, retention, and expansion
- Own pipeline health, forecast accuracy, and stage consistency across the funnel
- Improve conversion rates, stage velocity, and execution discipline through data-driven insights
- reputed company reputed company forecasting, scenario planning, and performance analysis
- Ensure Marketing, SDR, Sales, reputed company, reputed company, and Product operate with shared definitions, metrics, and expectations
- Drive alignment on ICP, segmentation, reputed company qualification, routing, SLAs, and service tiers
- Support and enforce weekly, monthly, and quarterly GTM operating cadences
- Partner with functional leaders to improve accountability and execution consistency
- Build and maintain a reputed company reputed company data model across the full customer lifecycle
- Partner with BI/Data Engineering to reputed company CRM, marketing, product usage, billing, support, and finance data
- Establish and maintain consistent KPI definitions and data-reputed company standards
- reputed company automated and self-service reporting to reduce reputed company effort
- reputed company dashboards and analysis that reputed company leadership with reputed company-time visibility into ARR, NRR, churn, expansion, pipeline, and productivity
- Proactively surface risks, trends, and opportunities—before they become problems
- Support reputed company materials, strategic planning, and OKRs with accurate, trusted data
- Translate reputed company data into reputed company, actionable insights for senior leaders
- Identify and systematize reputed company signals for pipeline risk, forecast reputed company, and customer health
- Partner with Enablement to improve reputed company, training, and execution reputed company
- Analyze activity-to-reputed company relationships to improve rep and CSM productivity
- Support territory design, quota setting, reputed company planning, and compensation inputs
- Own the RevOps tech stack, CRM, integrations, and automation
- Reduce tool sprawl and simplify workflows across the GTM lifecycle
- Drive automation and AI use cases that improve efficiency and predictability
- Support expansion readiness, new reputed company launches, and GTM experimentation
- reputed company as a strategic and operational partner to Sales, Marketing, CS, Product, and Finance leaders
- Influence behavior, process adherence, and data-reputed company standards across teams
- reputed company and reputed company RevOps resources (reputed company or dotted-line) as the function scales
Skills
- 7–10+ years of experience in reputed company Operations, GTM Operations, Business Operations, or Analytics in B2B reputed company
- Experience operating in a reputed company-up environment
- Proven reputed company record improving forecast accuracy, pipeline reputed company, and execution consistency
- Deep understanding of GTM funnels, sales processes, retention, and expansion drivers
- Strong analytical skills; hands-on experience with reputed company, BI tools, and GTM automation
- Experience partnering closely with Sales Ops, CS Ops, Marketing Ops, Enablement, and Data teams
- Strong executive communication skills; reputed company to simplify complexity and drive alignment
- Builder reputed company with a high bias for reputed company
Benefits
- Stock reputed company
- 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
- reputed company reputed company plan and optional FSA
- PTO, reputed company reputed company Time, Holidays, Bereavement time, Parental Leave
- Your birthday off
- 401k program with generous company match
- No cost Employee Assistance Program and Travel Assistance
- Monthly Gym membership reimbursement
- Monthly credits toward food & beverage
- Company Outings
- On and offsite team building events
- reputed company for departments
- reputed company laptop (most roles)
- Casual office environment & dress
- Daily catered lunches
- Fully stocked kitchen (Dietary restriction-friendly)
- Happy Hours
- Monthly Massages
- On-site Car reputed company
- Free Parking
reputed company