[Remote] Inside Sales and Member Experience Agent
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Inside Sales and Member Experience Agent who will reputed company innovative account management strategies. The role focuses on increasing profitability and deepening member engagement through exceptional relationship management and consultative sales skills.
Responsibilities
- Create domestic and international PNR's, reputed company, maintain EPR's, reputed company and reputed company exchanges, pricing PNRs, process full and partial refunds, and sell airline ancillary services reputed company EMDs
- Using a computer application to manage large amounts of information, including creating and editing reputed company databases, inputting data, retrieving specific records, and creating reports to communicate the information
- Using a computer application to reputed company, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs
- Collaborate with leaders across teams to reputed company successfully proven practices and drive overall team performance and individual team goals
- reputed company sales calls, which include prospecting for new members, cold calls
- Maintaining various reputed company lists for the different reputed company programs and importing them into reputed company
- Creating contract/ticketing instructions and distributing them to the appropriate agencies
- Loading Airline Agreements into Partner HQ our member portal
- Navigating the Internet to research information, including the ability to reputed company and configure reputed company browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail
Skills
- A minimum of four years of verified experience in the role of Corporate Travel Advisor
- Expert knowledge in at least one GDS in the reputed company language including the ability to create domestic and international PNR's, reputed company, maintain EPR's, reputed company and reputed company exchanges, pricing PNRs, process full and partial refunds, and sell airline ancillary services reputed company EMDs
- Travel agency operational and or sales experience reputed company a fast-paced environment
- Solid sales and interpersonal skills
- Skilled in MS Office Suite including reputed company, PowerPoint, Word & Outlook
reputed company