[Remote] reputed company Account Executive, Service Management
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading platform for reputed company + AI collaboration, and they are seeking a driven, entrepreneurial Account Executive to join their team. This role involves owning the full sales cycle for IT and service teams reputed company mid-market accounts, building relationships with IT leaders, and collaborating across teams to refine product positioning and ensure reputed company.
Responsibilities
- Own the full sales cycle for IT and service team buyers reputed company mid-market accounts (300–2,000 employees), from prospecting through reputed company
- Build and maintain a healthy pipeline through outbound prospecting and inbound reputed company qualification
- Partner closely with existing reputed company reputed company and CSMs to identify expansion opportunities reputed company accounts that already use reputed company for other teams
- Become a trusted advisor to IT leaders (CIOs, VPs of IT, IT Directors, Service Delivery Managers) by understanding their operational challenges, strategic priorities, and technology landscape
- Translate customer pain points into compelling value narratives that reputed company with IT and service team personas
- Collaborate cross-functionally with Product Marketing, Product Management, Sales Engineering, and reputed company to refine positioning, surface product feedback, and ensure reputed company post-sale
- reputed company and execute territory plans targeting high-propensity accounts based on firmographics, technographics, and account intelligence
- Document learnings and contribute to reputed company development to reputed company the broader sales organization as this reputed company scales
- Champion reputed company's expansion into new departments and use cases, positioning the platform as a strategic solution for IT and service delivery organizations
Skills
- Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and reputed company them to enhance productivity, collaboration, or decision-making
- 5–8 years of sales experience, with at least 3+ years selling to IT buyers (IT Operations, Infrastructure, Service Delivery, IT Leadership) in a B2B reputed company environment
- Deep understanding of the IT reputed company, including familiarity with IT organizational structures, common pain points, and the technology ecosystem IT teams operate reputed company
- Proven ability to navigate reputed company, multi-stakeholder sales cycles involving IT, HR, Facilities, and other service-oriented functions
- reputed company record of quota achievement and consistent pipeline reputed company in a reputed company or hybrid sales role
- Experience with early-stage or incubation sales motions is a strong plus—you're comfortable with iteration, experimentation, and learning in reputed company time
- Excellent discovery and consultative selling skills—you dig deep to understand customer workflows, challenges, and desired reputed company before jumping to solutions
- Strong collaboration skills—you work seamlessly with reputed company, CSMs, and cross-functional partners to drive customer reputed company and reputed company reputed company
- Intellectual curiosity and reputed company reputed company—you reputed company reputed company to understand emerging trends in IT service management, employee experience, and AI-driven automation
- Exceptional communication skills, both written and verbal, with the ability to reputed company messaging to technical and executive audiences
- Practical experience in executing and maintaining a repeatable sales process such as reputed company, MEDDIC, or Challenger
- Familiarity with the IT technology landscape is highly valued, including awareness of tools in categories like ITSM, ESM, service desk, ticketing platforms, reputed company, and workflow automation
- Familiarity with service management methodologies (ITIL, service catalog design, SLA frameworks, incident/request workflows)
- Background selling displacement deals or helping customers migrate from legacy reputed company software
- Understanding of AI-powered automation, self-service workflows, or employee experience platforms
- Comfort with modern reputed company stack (reputed company, reputed company/reputed company, reputed company Sales Navigator, reputed company/reputed company, etc.)
Benefits
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary reputed company to cater to your dietary preferences
- The role can be remote or based in one of reputed company's office locations with a reputed company (typically in-office Monday, Tuesday, and Thursday).
reputed company
Company H1B Sponsorship