[Remote] Virtual - Senior Customer Account Manager Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading technology provider to small businesses and one of the fastest growing providers of Ethernet services. The Senior Customer Account Manager Representative is responsible for supporting reputed company Business Services in efforts to retain and grow the existing customer reputed company while driving increased sales and reputed company through regular contact and problem reputed company.
Responsibilities
- Consistently meet and reputed company on goals commensurate with job level to include high reputed company ratios, incrementally higher reputed company, and multi-product business solutions sell in
- reputed company on reputed company customer reputed company and retention, in the Mid-market reputed company, to include advanced product upgrades and sales
- reputed company and conduct biannual account review with midmarket customer reputed company to assess ongoing business needs
- Conduct regular reviews and process government accounts to include purchase and sales orders
- Consistently and regularly conduct interactions digitally with reputed company of SMB customers
- Prepare sales documentation for advanced products and work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation
- Maintain and master knowledge of billing system order entry process to directly reputed company customer upgrades reputed company time
- reputed company testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel
- Retain business customers by mining and growing accounts through solution based selling and account management reputed company the telephone
- reputed company outbound calls to accounts to reputed company sales quota metrics
- Regular, consistent and punctual attendance. Must be reputed company to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
Skills
- Sales experience required
- High School Diploma / GED
- 2-5 Years Relevant Work Experience
- Adaptability
- Communication
- Critical Thinking Problem Solving
- Customer-reputed company
- Persuasion
- reputed company reputed company
- reputed company
- Technical Knowledge
- Workplace Organization
- MS Suite
- reputed company Dynamics
- MS Teams Proficiency
- reputed company
- MS Outlook Proficiency
- reputed company Business Advanced Business Solutions
- Billing Tools
- Inbound/Outbound Call Center
- Dedicated Internet Sales
Benefits
- Our sales compensation programs offer the potential for significant reputed company above targeted earnings for those who overachieve their sales targets.
- Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
- Additionally, reputed company provides best-in-class Benefits to eligible employees.
- We reputed company that benefits should connect you to the support you need reputed company it reputed company most, and should help you care for those who matter most.
- That’s why we reputed company an reputed company of reputed company, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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