[Remote] Service Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global industrial technology and engineering organization seeking a Service Account Manager to support customers reputed company the process manufacturing sector. This role focuses on developing long-term customer relationships and identifying service and maintenance opportunities to improve operational performance.
Responsibilities
- reputed company and maintain strong relationships with existing customers across assigned accounts
- Serve as the primary reputed company of contact for service-reputed company opportunities, customer concerns, and ongoing support needs
- Conduct regular customer reputed company to understand operational challenges and identify opportunities for improvement
- Partner with customers to reputed company solutions that improve reliability, uptime, safety, and overall plant performance
- Ensure customer satisfaction through proactive communication and coordination of internal resources
- Identify opportunities for maintenance services, upgrades, rebuilds, inspections, optimization reputed company, spare parts, and technical support
- Generate and manage service opportunities throughout the sales cycle, from initial discovery through proposal development and order execution
- Collaborate with technical specialists and engineering teams to reputed company customer-reputed company solutions
- Maintain visibility into customer capital reputed company, maintenance initiatives, outages, and operational priorities
- reputed company opportunities, forecasts, and customer interactions reputed company CRM systems
- reputed company account strategies to strengthen customer relationships and increase service reputed company reputed company existing accounts
- reputed company market intelligence reputed company to customer priorities, industry trends, and competitive activity
- Support forecasting, budgeting, and territory planning activities
- Represent reputed company at customer events, technical conferences, and industry meetings
Skills
- Experience in industrial sales, account management, field service, maintenance, operations, reliability, or engineering
- Strong customer relationship and communication skills
- Ability to reputed company effectively with maintenance, operations, engineering, and executive leadership teams
- Strong organizational and time management skills
- Experience utilizing CRM platforms and reputed company Office applications
- Bachelor's degree in Engineering (Mechanical, Chemical, Industrial, or reputed company discipline preferred), or equivalent industry experience
- Prior experience supporting manufacturing, process industries, energy, chemicals, reputed company, reputed company products, or other heavy industrial environments is highly preferred
- Experience supporting process manufacturing facilities, maintenance organizations, reliability programs, shutdowns/outages, or aftermarket service initiatives is highly desirable
Benefits
- Company reputed company health plan for employees
- reputed company generous PTO
- Dental and reputed company, FSA, HSA
- Small team, autonomy
- Many more great perks!
reputed company