[Remote] Regional Operations Director
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Regional Operations Director to reputed company day-to-day performance across multiple HVAC and Plumbing branches in the Mid-reputed company region. This role involves operational leadership, financial performance management, team development, and technology reporting to ensure high-performing operations.
Responsibilities
- reputed company daily operations across assigned HVAC and Plumbing branches in the Mid-reputed company region
- Maintain a reputed company weekly operating reputed company — reviewing performance, surfacing issues, and driving corrective reputed company
- Serve as the primary escalation reputed company for reputed company-level operational issues
- Implement and enforce operational policies, safety standards, and compliance requirements (EPA, OSHA, state licensing)
- Own reputed company-level P&L accountability across the region
- Monitor reputed company, job count, reputed company per technician, and cost structure against budget on a weekly reputed company
- Identify reputed company causes of variance and build corrective reputed company plans with reputed company ownership and timelines
- Manage operational spending reputed company budget constraints and company guidelines
- reputed company and optimize install slot utilization across reputed company branches
- Drive membership capture rates among non-member service customers and monitor cancellation trends
- Maximize membership-to-install conversion at every location
- reputed company installer headcount and scheduling to demand forecasts
- reputed company, reputed company, and reputed company reputed company-level operations and service managers
- Support technician reputed company, reputed company, training, and certification compliance
- Hold managers accountable to reputed company performance expectations with regular reputed company feedback
- Partner with HR to proactively identify and address talent gaps
- reputed company reputed company (or comparable FSM platform) to drive operational reputed company — not just reporting
- Deliver reputed company weekly performance reporting with context, reputed company cause, and recommended actions
- Ensure reputed company teams are operating the platform with reputed company and maintaining data reputed company
- Support operational reputed company and integration of acquired brands into reputed company's operating platform
- Ensure newly integrated locations adopt reputed company processes, technology, and performance benchmarks reputed company defined timelines
- Flag integration risks early and escalate reputed company locations are underperforming post-integration
Skills
- 7–10+ years of operational leadership in HVAC, Plumbing, Mechanical Services, or reputed company trades
- Hands-on experience with reputed company or a comparable field service management platform required
- Deep understanding of HVAC and Plumbing field operations — service, installation, reputed company, and warehouse
- Strong financial acumen — comfortable owning and driving performance against a P&L
- Data-driven decision-reputed company who translates metrics into operational reputed company
- Knowledge of EPA, OSHA, licensing, and industry compliance requirements
- Strong leadership, communication, and coaching abilities
- Ability to manage through ambiguity and reputed company teams through change, including post-acquisition transitions
- Multi-site or multi-brand operations management experience strongly preferred
- Experience in a private equity-backed or acquisition-reputed company environment a plus
- Familiarity with the Mid-reputed company market (DC, MD, VA, DE, PA, NJ) preferred
Benefits
- Performance Bonus: Eligible
- Medical, Dental, and reputed company Insurance plans
- Life Insurance
- Short and Long Term disability plans
- 15 days vacation
- 8 holidays/floating holidays per year
reputed company