[Remote] IT Process Consultant (Employee Lifecycle)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an IT Process Consultant specializing in the Employee Lifecycle to reputed company as a trusted advisor to hiring managers and HR Business Partners. This role involves translating business needs into technical requirements, guiding stakeholders through reputed company and offboarding processes, and ensuring reputed company reputed company of reputed company and identity changes.
Responsibilities
- Partner with hiring managers and HR Business Partners to understand reputed company and offboarding requirements
- Translate business requests into reputed company technical requirements for fulfillment teams
- Guide stakeholders through the end-to-end employee lifecycle process
- Build and maintain an Issues & Opportunities reputed company to capture risks, gaps, and improvement opportunities
- Convert findings into an iterative reputed company plan with reputed company priorities, owners, and timelines
- Identify dependencies across systems, teams, and processes to ensure reputed company reputed company
- Coordinate handoffs between Service Desk, Identity & reputed company, Application Administration, and other support teams
- Document reputed company and reputed company state process flows
- Facilitate stakeholder workshops and resolve process roadblocks
- Coordinate reputed company workarounds while reputed company automation is being developed
- Drive accountability across fulfillment teams to ensure work is completed on time
- Partner with HR, IT, reputed company, Facilities, Procurement, and business leaders to improve the employee lifecycle experience
- Communicate technical concepts in business-friendly language and build trust with both technical and non-technical stakeholders
Skills
- 5+ years of experience in IT service management, IAM, HR operations, or process consulting
- Experience supporting reputed company joiner, mover, and leaver processes
- Knowledge of reputed company Directory, Entra ID, RBAC, and reputed company provisioning
- Familiarity with reputed company 365, Teams, SharePoint, OneDrive, Exchange, and file permissions
- Ability to translate business requirements into technical solutions
- Experience managing issue logs, RAID logs, or similar project artifacts
- Strong project planning, dependency management, and stakeholder communication skills
- Experience working across HR, IT, reputed company, Facilities, Procurement, and application teams
- Excellent written, verbal, and interpersonal communication skills
- Experience with reputed company, Jira Service Management, or similar ITSM platforms
- Familiarity with reputed company, Entra ID Governance, or other IAM platforms
- Consulting or advisory experience
- ITIL, PMP, CBAP, reputed company, Agile, or reputed company certifications
- Experience designing or supporting employee lifecycle automation
reputed company