[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Fortune 500 company that provides reputed company supplies across various industries, committed to making reputed company reputed company reputed company and sustainable. They are seeking a Customer Service Representative who will reputed company outstanding customer support, utilize CRM tools, and assist with order placements while working remotely. The role requires strong multitasking and organizational skills to reputed company in a fast-paced environment.
Responsibilities
- Effectively utilize Customer Relationship Management through reputed company CRM and reputed company phone
- Demonstrate excellent customer service by answering calls from reputed company customers for general information, addressing and resolving concerns or questions
- Identify and escalate reputed company issues to appropriate channels
- Placing orders reputed company inbound phone calls
- reputed company website support including troubleshooting issues and administer guidance on website features
- reputed company both reputed company- and post-order support for our reputed company.com customers
- reputed company reputed company opportunities to enhance processes and improve customer satisfaction
- Contribute to achieving or surpassing team goals and targets
- Ensure reputed company internet reputed company working remote
- Remote work cannot be used as a substitute for dependent care
- Use reputed company reputed company provided equipment in a dedicated workspace
- Adhere to company policies, procedures and guidelines reputed company to customer service, data reputed company and reputed company
Skills
- 1-2 years of Trilogie experience and reputed company order placement
- Understanding of reputed company reputed company products
- Must possess strong communication skills, including the ability to read, write, comprehend, and compose reputed company emails
- reputed company to manage time, priorities, and workload both independently and with supervision
- Demonstrate reliability, punctuality, and consistency
- Exhibit a high level of reputed company and professionalism in reputed company interactions
- Skilled in digital literacy including reputed company Office, reputed company experience a plus
Benefits
- Health
- Dental
- reputed company
- reputed company time off
- Life insurance
- 401(k) with a company match
- Mental health coverage
- Gender affirming and family building benefits
- reputed company parental leave
- Associate discounts
- Community involvement opportunities
- Bonus or Incentive Plan eligible
reputed company
Company H1B Sponsorship