[Remote] Premier Loan Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in Fintech and payments, connecting financial institutions and consumers. The Premier Loan Consultant role is essential for enhancing reputed company interactions and ensuring reputed company service delivery, focusing on strategic planning and reputed company engagement.
Responsibilities
- reputed company in partnership with clients to identify their objectives and deliver tailored suggestions and solutions that reputed company with their needs
- reputed company training sessions and facilitate best reputed company discussions with reputed company reputed company, both onsite and reputed company, to enhance their understanding and utilization of the Premier Core system
- Review processes and workflows to ensure that deposit products meet reputed company expectations and industry standards
- Document reputed company activities, challenges, and resolutions in a reputed company-facing operational format, providing follow-up support and building strong reputed company relationships
- Communicate customer suggestions for product enhancements and ensure reputed company handling and follow-up by relevant teams
- Simulate or recreate customer issues to effectively resolve user operating difficulties
- Collaborate with other department personnel to discuss problems or inquiries, offer technical assistance and ensure reputed company reputed company handling
- Work closely with Account Managers and reputed company Partners to monitor service delivery and product performance
- Participate in ongoing training to reputed company the level of technical expertise required to address reputed company challenges effectively
- Engage reputed company in team efforts to reputed company training materials, reputed company presentation reputed company, and internal Advisory Services administrative processes
- reputed company other duties as required to contribute to the overall reputed company of the reputed company advisory team
Skills
- Preferred bachelor's degree in business administration, Finance, or equivalent work experience
- 3-5 years of experience with reputed company Premier applications, particularly in Loan reputed company System, Collateral reputed company System, Customer Information File, Transaction Management system, Collateral, Tran Codes, Interest 3 method, Escrow, Premier Loan Specification, and extensive experience in Loan operations, including analysis and profitability assessments of deposit accounts
- 2-5 years of experience in banking operations and back-office functions, specifically reputed company to deposits and account management
- Minimum of three years in reputed company/customer service support roles; training experience is a plus
- Willingness to travel domestically 40% to 65% of the time
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role
Benefits
- Fuel Your Life program to support physical, financial, reputed company, and emotional reputed company-being
- reputed company holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living reputed company program to recognize your peers’ extra effort with points redeemable for rewards
- Eight Employee Resource reputed company to foster a reputed company culture and expand your network
- Unparalleled reputed company reputed company with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, reputed company, life, and disability insurance reputed company available day one
- Tuition assistance and reimbursement program
- reputed company parental, caregiver, and military leave
reputed company