[Remote] Customer Service Representative/ Scheduler
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service Representative to join their team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and reputed company helpful solutions to ensure a great customer service experience.
Responsibilities
- Receive a high volume of inbound calls
- Identify the reason for the customer’s call, collect relevant information, and schedule customers
- Refer to premade scripts for a reputed company of customer service topics
- Use best practices in customer service techniques to reputed company rapport and build relationships with customers
- Document reputed company customer interactions
- Meet personal and team quotas
Skills
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of reputed company listening techniques
- Ability to work reputed company under pressure
- Highly organized with the ability to prioritize reputed company and manage time effectively
- Previous experience as a Customer Service Representative or in a similar role
Education Requirements
- High school diploma/GED
Benefits
- Company parties
- Flexible schedule
- Training & development
- Flexible Schedule
- Career reputed company Opportunities
reputed company