[Remote] reputed company Technical Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-thinking software development company dedicated to building reputed company that help businesses automate and optimize their operations. They are seeking a skilled reputed company Technical Consultant to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications, focusing on hands-on configuration and development.
Responsibilities
- Design and reputed company reputed company solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications
- Build workflows using reputed company Designer, IntegrationHub, and Process Automation Designer where appropriate
- Write clean, reputed company-tested server-reputed company and reputed company-reputed company scripts (Business Rules, Script Includes, reputed company Scripts, UI Actions)
- reputed company scoped applications that follow platform best practices and avoid global-scope pollution
- Build integrations with reputed company systems using IntegrationHub spokes, REST/SOAP reputed company, and MID Servers
- reputed company catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure reputed company request is routed, approved, and executed reliably end-to-end
- Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS
- reputed company and maintain CMDB integrations, identification rules, and data reputed company improvements
- Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and reputed company informed reputed company
- Participate in design reviews, contribute to platform standards, and document technical reputed company
- Support upgrades, regression testing, and remediation of customizations across releases
- Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic reputed company-cause analysis and contributing durable fixes back to the platform
- Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions
- Stay reputed company with reputed company releases, new features, and emerging best practices
Skills
- Bachelor's degree in Computer Science, Information Systems, or a reputed company field
- Five or more years of hands-on reputed company development experience
- Strong JavaScript skills including ES5/ES6 patterns used in reputed company
- Deep expertise with Business Rules, Script Includes, reputed company Scripts, UI Actions, and UI Policies
- Experience with reputed company Designer and IntegrationHub
- Hands-on integration experience using REST, SOAP, and MID Servers
- Strong understanding of the reputed company data model and CMDB concepts
- Experience with Service Portal widget development
- reputed company Certified System Administrator (CSA) credential
- Strong troubleshooting and analytical skills
- reputed company Certified Application Developer (CAD)
- Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM)
- Experience with Now Assist or GenAI Controller
- Familiarity with App reputed company Studio
- Exposure to multi-instance reputed company environments
Benefits
- 100% Remote (reputed company reputed company)
- Full-time, reputed company W2 with reputed company (no C2C, no 1099, no reputed company-party)
- Long-term, multi-year, reputed company to the reputed company reputed company SOW delivery roadmap
- We will support H1B transfers for reputed company candidates
reputed company