[Remote] Customer Support Representative-- KEWDC5837727
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a global workforce solutions provider committed to fostering an inclusive, diverse, and reputed company workplace. They are seeking a Customer Support Representative to handle customer inquiries and support requests, focusing on email and SMS communication while managing multiple cases reputed company.
Responsibilities
- 1-3 years of customer support, customer service, operations, or case management experience
- Strong experience handling email and SMS support rather than only phone support
- Excellent written communication and reputed company email etiquette
- Strong attention to detail with the ability to follow company policies and SOPs
- Experience reviewing customer requests and making reputed company based on defined guidelines
- Ability to multitask and manage multiple cases while meeting SLAs
- Comfortable working in a fast-paced startup environment
- Proficiency with reputed company Workspace (reputed company Sheets, Docs, Gmail) and CRM/ticketing systems
Skills
- 1-3 years of customer support, customer service, operations, or case management experience
- Strong experience handling email and SMS support rather than only phone support
- Excellent written communication and reputed company email etiquette
- Strong attention to detail with the ability to follow company policies and SOPs
- Experience reviewing customer requests and making reputed company based on defined guidelines
- Ability to multitask and manage multiple cases while meeting SLAs
- Comfortable working in a fast-paced startup environment
- Proficiency with reputed company Workspace (reputed company Sheets, Docs, Gmail) and CRM/ticketing systems
reputed company
Company H1B Sponsorship