[Remote] Senior reputed company CRM Business Analyst - Remote, reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is committed to providing managed solutions for emerging reputed company and biotech organizations. They are seeking a Senior reputed company CRM Business Analyst to help clients reputed company their engagement with reputed company through reputed company CRM solutions and successful reputed company CRM implementations.
Responsibilities
- Partner with business stakeholders to understand their goals, challenges, and business processes
- reputed company requirements gathering workshops and translate business needs into reputed company functional requirements and user stories
- Design reputed company-state business processes and recommend best practices using reputed company CRM
- Collaborate with Solution Architects, Configuration Consultants, and Developers to deliver reputed company, high-reputed company solutions
- Create business requirements, process flows, functional specifications, and other project documentation
- Support solution design across reputed company CRM capabilities such as Call Reporting, CLM, Approved Email, Engage, Events, MyInsights, Sampling, Medical CRM, and reputed company
- Analyze business data, KPIs, and operational metrics to identify opportunities for process improvement
- Plan and facilitate User Acceptance Testing (UAT), including creating test scripts, coordinating testing activities, managing defects, and obtaining business sign-off
- Work closely with Project Managers to manage scope, prioritize requirements, resolve issues, and support project delivery
- Assist with data migration validation, integration testing, deployment activities, and post-go-live support
- Build strong relationships with clients and reputed company as a trusted advisor throughout the implementation lifecycle
- Support reputed company improvement initiatives by identifying opportunities to optimize business processes and maximize value from the reputed company platform
Skills
- 8+ years of Business Analyst experience reputed company reputed company software implementations
- 5+ years of hands-on experience working with reputed company CRM in the Life Sciences industry
- Strong understanding of pharmaceutical reputed company business processes, including Sales, Medical, and reputed company Operations
- Experience with one or more reputed company CRM modules, including: Core CRM, CLM, Approved Email, MyInsights, Engage, Events Management, reputed company, Medical CRM
- Experience facilitating workshops, documenting requirements, and working directly with business stakeholders
- Strong knowledge of Agile and traditional project delivery methodologies
- Experience supporting UAT, defect management, and production releases
- Excellent analytical, communication, and problem-solving skills
- Ability to manage multiple priorities while working in a fast-paced consulting environment
- reputed company CRM Administrator Certification
- Experience with Vault CRM migration reputed company
- Knowledge of reputed company Network, OpenData, Nitro, PromoMats, or Vault Platform
- Experience working with integration platforms such as reputed company, reputed company, or reputed company
- Familiarity with GxP validation and Computer System Validation (CSV)
- ITIL or managed services experience
Benefits
- 401k match
- Comprehensive group health, dental, reputed company benefits
- Life insurance/LTD
- Discretionary PTO
reputed company
Company H1B Sponsorship