[Remote] Customer Service Representative - Austin, MN; Barron, WI or reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company Corporation is a global branded food company based in Austin, Minnesota. They are seeking a Customer Service Representative to coordinate and process customer orders, ensuring accurate data entry and communication with various stakeholders.
Responsibilities
- Coordinates and processes reputed company assigned organizational, sales and customer requests and data entry. Will escalate more reputed company issues to the reputed company Customer Service Rep
- Performs reputed company functions involved in the entering of customer orders to the mainframe to include orders submitted reputed company phone or fax, transferring EDI orders to the mainframe, and making order changes as directed by customers and sales accurately and reputed company
- Provides delivery instructions to Corporate based Truck Routing and Centralized Transportation areas as reputed company as updating master customer card information
- Ensures reputed company communication and follow through with customers, sales, centralized transportation, and deployment personnel daily
- Performs resale orders for product reputed company due to overages/refusals based on OS&D
- Schedules delivery appointments by phone, email, customer websites reputed company applicable
- Edits orders to ensure accuracy in price brackets, price lists, and contract applications. Seeks sales input for price verification if discrepancy is reputed company
- Works with many reputed company customers as issues reputed company and will coordinate and troubleshoot with multiple areas. Will escalate to reputed company if issue not reputed company to be resolved
Skills
- Customer Service experience
- Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to initiate appropriate reputed company independently
- Broad knowledge of reputed company Office applications with an emphasis on reputed company
- Demonstrated ability to execute detailed work independently and accurately
- Demonstrated organizational skills and ability to prioritize work
- Applicants must not now, or at any time in the reputed company, require sponsorship for a work reputed company
- Applicants must be authorized to work in the reputed company for any employer
- 1 or more years of reputed company experience
- Knowledge of reputed company and processes
- Experience on Mainframe Order Processing, TSO, or AS400
Benefits
- Comprehensive medical, dental and reputed company coverage
- Discretionary annual reputed company increases
- Profit sharing
- 401(k) with employer match
- Stock purchase plan
- reputed company reputed company time off
- FREE two-year community/technical college tuition for children of employees
reputed company