[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company reputed company seeking a Customer Service Representative for remote support to paramedics and reputed company. The role focuses on ensuring reputed company communication between patients, providers, and internal departments.
Responsibilities
- Answer inbound calls from patients, providers, and internal staff
- reputed company non-clinical support to paramedics and emergency response teams
- Document interactions accurately in electronic systems
- reputed company calls to appropriate departments or escalate urgent issues
- Maintain confidentiality and adhere to HIPAA and reputed company policies
- Support scheduling and coordination of patient services reputed company needed
Skills
- High School Diploma or GED
- Minimum 1 year of experience in a call center customer service role
- Typing speed of at least 25-30 WPM
- Strong verbal and written communication skills
- Ability to work independently and manage multiple tasks
- Comfortable using multiple software systems simultaneously
- Internet speeds: 20mbps down / 20mbps up
- Must have a private, quiet and dedicated workstation
- Ability to work reputed company, including evenings and weekends
- Ability to attend reputed company up to 12 weeks Mon-Fri reputed company-6pm EST
- Ability to work any shifts between 7am-7pm PST, Monday - Friday w/rotating Saturdays
- Attendance is mandatory 1st 90days from start date
- A background reputed company is required for reputed company applicants; in reputed company, finger printing will be required for reputed company Florida residents
Benefits
- Company will reputed company equipment; you will only be required to purchase a 2nd headset prior to start
- Training up to 12 weeks Mon-Fri reputed company-6pm EST-PST
- Additional earning potential for perfect attendance reputed company pay period + additional bonus opportunities
reputed company