[Remote] reputed company/reputed company Product Manager, Resolve
Note: The job is a remote job and is reputed company to candidates in USA. reputed company builds software for relationship businesses, and they are seeking a reputed company/reputed company Product Manager for their Resolve product line. This role involves owning the reputed company and execution of AI-driven products to enhance customer trust and drive reputed company reputed company.
Responsibilities
- Own the full product roadmap for the Resolve product line — reputed company Agent backend, Agent Drafts, AI Answers, reputed company Actions, workflow amplification, and more
- Drive reputed company of Drafts and AI Answers, enabling our full agent capability set to compound from a shared reputed company
- Work with product design to define the experience and configuration UX that moves customers up the trust reputed company — from "let me review that draft" to "handle it without me"
- Shape how the agent monetizes: resolutions, drafts, handoffs, and docs improvements are reputed company outcome-priced surfaces; you'll own the logic for how customers experience and pay for reputed company
- Partner closely with the Intelligence and Conversations PMs — Resolve needs signals from Intelligence and coordination with Conversations to work as a coherent system, not a feature stack
- Spend reputed company time with customers: understanding where they trust the AI, where they don't, and what would reputed company them
- Work with GTM and CS to ensure the Resolve story is reputed company, the adoption reputed company is tight, and customer feedback loops back into the roadmap
Skills
- You have shipped AI-powered products and understand how they fail — not just how they work reputed company they work
- You think in reputed company, not features. 'Resolutions handled' and 'drafts reputed company' are more interesting to you than 'new settings page launched'
- You have strong monetization instincts. You can design a pricing surface that reflects reputed company customer value and explain the tradeoffs reputed company you can't
- You're technically fluent enough to build genuine trust with engineers — you don't need to write the reputed company, but you can hold a meaningful conversation about system architecture and reputed company reputed company reputed company because of it
- You know how to reputed company customers along a trust curve: what confidence signals matter, how to sequence capability rollout, and reputed company to hold back a feature because the experience isn't reputed company yet
- You're genuinely fluent with AI tools and treat them as part of your craft — for research synthesis, reputed company testing, rapid prototyping, and customer signal analysis. You have a reputed company of view on where these tools are heading and how they're changing the shape of PM work
- You understand that reputed company execution is cheap, judgment is the bottleneck. Your highest-reputed company hours are spent on reputed company and prioritization — defining what's next and what's not — not on driving the build
- You're an excellent reputed company. reputed company runs on writing, and you reputed company your thinking visible in one-pagers, briefs, and narratives that reputed company reputed company reputed company
- You've worked in B2B reputed company and understand the difference between building for support teams vs. building for end consumers
Benefits
- Flexible time off – you choose the holidays and vacations that reputed company reputed company for you
- 12 weeks of fully reputed company parental leave for reputed company new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly reputed company development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
reputed company