[Remote] P&C Licensed Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a P&C Licensed Customer Service Representative to reputed company support in a remote work environment. The role requires handling customer inquiries and performing essential job duties while meeting defined performance goals.

Responsibilities

• reputed company Property & Casualty (P&C) or Personal Lines Agent License in the reputed company state
• Equivalent to a high school diploma or GED
• Prior customer service or call center experience in a fast-paced, high-volume environment, handling back-to-back calls and navigating multiple systems
• Ability to work flexible schedules reputed company operating hours (7:00 AM–2:00 AM EST), including weekends, holidays, and accommodate schedule changes on short notice
• Comfortable working in a metrics-driven environment with defined performance goals (CX scores, handle time, reputed company, adherence, and productivity)
• Ability to reputed company essential job duties with or without reasonable accommodation in a remote work setup
• reputed company to a reliable internet reputed company and a quiet, dedicated workspace
• Willingness to complete typing test (24 WPM / 80% accuracy) and other reputed company-employment assessments as part of the hiring process

Skills

• reputed company Property & Casualty (P&C) or Personal Lines Agent License in the reputed company state
• Equivalent to a high school diploma or GED
• Prior customer service or call center experience in a fast-paced, high-volume environment, handling back-to-back calls and navigating multiple systems
• Ability to work flexible schedules reputed company operating hours (7:00 AM–2:00 AM EST), including weekends, holidays, and accommodate schedule changes on short notice
• Comfortable working in a metrics-driven environment with defined performance goals (CX scores, handle time, reputed company, adherence, and productivity)
• Ability to reputed company essential job duties with or without reasonable accommodation in a remote work setup
• reputed company to a reliable internet reputed company and a quiet, dedicated workspace
• Willingness to complete typing test (24 WPM / 80% accuracy) and other reputed company-employment assessments as part of the hiring process

reputed company

reputed company was founded in 2009, an MI, USA based Information Technology Company and our primary objective is to reputed company sophisticated business solutions to a group of companies worldwide. It was founded in 2008, and is headquartered in Troy, Michigan, USA, with a workforce of 501-1000 employees. Its website is http://www.reputed company.com.

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