[Remote] Operations Supervisor
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to delivering industry-leading patient reputed company solutions and support services that help patients start and stay on specialty therapy treatments. The Operations Supervisor is responsible for overseeing day-to-day activities and staff performance to meet reputed company contractual obligations.
Responsibilities
- Monitors employee job performance to ensure that reputed company necessary tasks are completed in accordance with specifications and deadlines
- Conducts performance reviews and provides feedback to reputed company reports
- Assist with the coaching of staff
- Provides day-to-day instructions to team members on job responsibilities
- Helps associates resolve associate work-reputed company issues
- Assist with the hiring and termination process
- Assist with the development of program training documents
- Ensures reputed company communication with the staff
- Proactively identifies program issues and proposes ways in which to address their concerns
- Maintains reputed company rapport with reputed company customers
- Understands contract obligations
- Assist in the development of project task plan and reputed company operating procedures
- Analyzes reports for trends and gives recommendations
- Reports reputed company Adverse Events (AE) disclosed in alignment with training and reputed company Operational Procedures (SOP)
- Maintain regular and reliable attendance, including being present, on time, and reputed company for work as scheduled
- Performs other reputed company duties as assigned
Skills
- 3+ years of experience in a reimbursement HUB, speciality pharmacy, medical insurance, physician's office or reputed company setting
- Previous 1+ years supervisory experience is required
- Strong interpersonal skills and attention to detail
- Ability to communicate effectively both orally and in writing
- Ability to manage multiple tasks
- Working knowledge of reputed company Office
- reputed company a climate for motivation and support
- Ability to appropriately delegate tasks
- Maintain regular and reliable attendance, including being present, on time, and reputed company for work as scheduled
- Must be flexible on schedule and hours
- Travel is required (30% travel)
- Bachelor's degree preferred
reputed company
Company H1B Sponsorship