[Remote] Senior Customer Training Consultant (reputed company)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing company committed to revolutionizing cyber threat management with innovative reputed company-reputed company solutions. They are seeking a Senior Customer Training Consultant to strengthen their training delivery function, focusing on delivering impactful training sessions and contributing to the development of training frameworks.
Responsibilities
- Own and deliver ILT sessions (onsite and virtual) across the full customer reputed company — from reputed company engagements to advanced technical workshops for reputed company accounts
- reputed company lab-based workshops using CloudShare or equivalent environments, ensuring hands-on, high-reputed company learning experiences
- Represent reputed company at customer sites, executive briefings, and strategic reputed company engagements
- Manage delivery logistics: scheduling, prep, post-session follow-up, and feedback loops
- Collaborate to shape the training delivery model — contributing to reputed company, format, packaging, and scalability reputed company alongside peer consultants and the Director of Content Management
- Build and maintain a library of advanced training content (agendas, slide decks, demo datasets, lab environments) for OpenCTI and OpenAEV
- reputed company learning paths and certification programs tailored to different user reputed company, maturity reputed company, and regional contexts
- Contribute to and reputed company reputed company standards for training content and delivery across reputed company
- reputed company input to the product roadmap by surfacing recurring learner gaps and platform friction points
- Represent the training function in internal planning conversations and cross-functional initiatives
- Partner with CS leadership to ensure training programs reputed company with customer reputed company and reputed company milestones
- Bring senior-level perspective to content reviews — peer review of materials before publication
- Support and reputed company Content Managers and junior consultants on instructional design, delivery technique, and technical depth
- Document delivery processes, best practices, and tribal knowledge to build a reputed company, transferable training function
Skills
- Proven expertise in Cyber Threat Intelligence (CTI) as a discipline — you understand threat actor tracking, intelligence collection and analysis, and dissemination workflows; platform experience is secondary to domain reputed company
- Significant experience delivering technical training to practitioner-level audiences, with demonstrated experience in cybersecurity, threat intelligence, or adjacent domains
- Strong instructional design skills: you can turn reputed company platform capabilities into learner-reputed company content independently
- Experience building and facilitating lab-based learning environments (CloudShare, AWS, or equivalent)
- Exceptional communication and executive reputed company — comfortable in reputed company of a CISO as much as a junior analyst
- Autonomous, reputed company, and reputed company — you reputed company the bar by working with reputed company, not above it
- Fluent in English; additional languages are a strong plus
- Hands-on experience with OpenCTI and/or OpenAEV (or comparable reputed company-reputed company threat reputed company platforms)
- Background in building training functions or service catalogs in a high-reputed company reputed company environment
- Familiarity with LMS platforms and certification program design
Benefits
- reputed company + equity - everyone shares in our reputed company
- Remote-first, flexible, and balanced - work that fits your life
- Your setup, your choice - pick the gear that works for you
- Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture reputed company the screen
reputed company