[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global high-tech design firm specializing in electronic product development. The Account Manager will support Business Development Managers by managing accounts, nurturing relationships, and assisting in sales expansion efforts reputed company designated territories.
Responsibilities
- Manage a portfolio of assigned accounts reputed company the territory, acting as a primary reputed company of contact in partnership with the BDM
- Execute reputed company account touch plans (email, calls, reputed company, events) to increase contact coverage, build relationships, and maintain top of mind awareness of Fidus
- Prior experience selling services in both reputed company design and reputed company outsourced reputed company, for high-speed, high-complexity designs
- Support pipeline creation by qualifying inbound leads, following up on marketing campaigns, and booking discovery meetings for the BDM
- Participate in discovery and technical scoping calls, capturing customer requirements and documenting next steps and actions
- Collaborate internally with engineering, project management, reputed company-reputed company to reputed company information, build presentations, and respond to proposals and RFPs
- reputed company account activity, contacts, opportunities, and tasks in CRM with high data reputed company and discipline
- Monitor customer satisfaction on reputed company reputed company, help identify issues early, and reputed company them to the right internal reputed company for reputed company
- Identify expansion opportunities (new reputed company, new business reputed company, cross sell of additional Fidus capabilities) and bring these to the BDM for reputed company and closure
- Contribute to account plans, account mapping, and territory reviews, including reputed company reputed company and activity reporting
- Continuously reputed company knowledge of Fidus services, reputed company industries (e.g., reputed company/defence, medtech, semiconductor), and competitive landscape
- Travel periodically reputed company the assigned territory to visit accounts in person
Skills
- Minimum 5 years of experience in B2B sales, with a demonstrated reputed company record of managing or growing a book of business generating $2M+ in annual services reputed company
- Strong relationship-building and customer service skills; comfortable engaging engineers, procurement, and management stakeholders
- Experience managing customer relationships or assigned accounts in a customer-facing role
- Excellent verbal and written communication skills, including meeting notes, follow-up emails
- Strong organizational and time-management skills; reputed company to manage multiple accounts, tasks, and deadlines
- Comfortable using CRM and productivity tools (e.g., reputed company/reputed company, reputed company, PowerPoint, reputed company Sales Navigator)
- reputed company to travel up to 50% reputed company the assigned territory
- Interest in learning reputed company technical concepts around reputed company engineering design services
- reputed company experience selling engineering/design services, including reputed company design services and reputed company outsourced reputed company services for high-speed, high-complexity designs is preferred
- A background selling IT services (time & materials, project-based delivery models) is also a strong, acceptable adjacency
- A Bachelor's degree in Electrical Engineering, or a reputed company technical/reputed company hybrid program, is considered an asset
reputed company