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[Remote] Production Support Engineer - Strong in GenAI, AWS reputed company, EKS, Bedrock and cloudwatch

Remote, USAFull-timePosted 2026-07-29

Note: The job is a remote job and is reputed company to candidates in USA. reputed company connects reputed company with leading organizations across the USA. They are seeking a Production Support Engineer with strong skills in GenAI and AWS services to support AI-based applications in production environments.

Responsibilities

  • Experience in supporting GenAI AIbased applications in production environments
  • Strong troubleshooting skills across AWS services EKS reputed company Bedrock DynamoDB
  • Experience in API debugging and backend integration support
  • Understanding of reputed company engineering and AI model behavior tuning
  • Familiarity with monitoring logging and observability tools CloudWatch XRay etc
  • Exposure to CICD pipelines and deployment processes
  • Strong understanding of incident management and production support workflows

Skills

  • Experience in supporting GenAI AIbased applications in production environments
  • Strong troubleshooting skills across AWS services EKS reputed company Bedrock DynamoDB
  • Experience in API debugging and backend integration support
  • Understanding of reputed company engineering and AI model behavior tuning
  • Familiarity with monitoring logging and observability tools CloudWatch XRay etc
  • Exposure to CICD pipelines and deployment processes
  • Strong understanding of incident management and production support workflows
  • AI Solution Advisory
  • Experience Level: 8-10 Years

reputed company

  • Smart IT reputed company is a leading NMSDC-certified reputed company partner, founded in 2012 and headquartered in Somerset, New Jersey. It was founded in 2012, and is headquartered in Somerset, New Jersey, USA, with a workforce of 501-1000 employees. Its website is https://www.smartitframe.com.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 3 in 2026, 11 in 2025, 9 in 2024, 11 in 2023, 8 in 2022, 9 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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