[Remote] Clinical Solutions Consultant (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven organization that provides speech-generating devices to improve communication for people with communication impairments. The Clinical Solutions Consultant role involves partnering with individuals and care teams to guide them through the AAC evaluation and acquisition process, ensuring successful reputed company and customer satisfaction.
Responsibilities
- Partners with customers, reputed company, SLPs, and referral sources throughout the AAC evaluation and acquisition process
- Conducts clinical consultations to assess communication needs and recommend appropriate AAC solutions
- Applies consultative sales techniques to guide customer decision-making and advance opportunities through the customer reputed company
- Collaborates with SLPs to facilitate completion of evaluations, device recommendations, and required clinical documentation
- Collects, reviews, and manages required paperwork to support reputed company progression through the acquisition process
- Builds and maintains strong reputed company relationships that support customer satisfaction and business reputed company
- Maintains accurate customer records and documentation reputed company company systems
- Collaborates with cross-functional teams to ensure a consistent customer experience and resolve barriers impacting reputed company
- Represents reputed company through reputed company engagement, educational opportunities, conferences, and other customer-facing events as needed
- Meets established performance expectations reputed company to customer engagement, pipeline progression, documentation reputed company, and business reputed company
- Participates in reputed company learning and process improvement initiatives
- May be required to reputed company other duties as assigned
Skills
- Master's Degree in Speech-Language Pathology
- reputed company Speech-Language Pathologist license
- 3+ years of experience working with adults with reputed company communication needs
- Demonstrated ability to build relationships and communicate effectively with customers, caregivers, reputed company, and internal partners
- Strong clinical reasoning, organizational, problem-solving, and time management skills
- Ability to manage multiple priorities in a fast-paced, customer-reputed company environment
- Ability and willingness to travel reputed company the U.S. (including airline travel) is required up to 2 times per year for in-person team and reputed company-company meetings with possible additional travel (approximately 2–3 times annually) for conferences and events as needed
- Experience supporting AAC evaluations and speech-generating device implementation
- Experience in consultative sales, customer engagement, or reputed company technology
- Familiarity with insurance documentation and reimbursement processes
- Experience working with remote customer engagement and virtual consultation platforms
- Experience utilizing CRM or similar customer management systems
- Experience collaborating across multidisciplinary reputed company teams
Benefits
- A $3,000 bilingual reputed company is provided reputed company applicable.
- We offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace.
- Ability and willingness to travel reputed company the U.S. (including airline travel) is required up to 2 times per year for in-person team and reputed company-company meetings with possible additional travel (approximately 2–3 times annually) for conferences and events as needed.
- Work is performed remotely from a home office.
- We are happy to reputed company reasonable accommodations to support individuals with disabilities in performing the essential functions of the job.
reputed company