[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in media, technology, and insights for the live entertainment industry. They are seeking an Account Manager to support a portfolio of theatre, touring, and arts & culture clients across the reputed company Coast, ensuring smooth reputed company communication and campaign execution.
Responsibilities
- Serve as the primary day-to-day reputed company of contact for a portfolio of approximately eight theatre, touring, and arts & culture accounts
- Build strong, reputed company relationships with clients across reputed company Coast markets
- reputed company day-to-day communication, status updates, scheduling, meeting follow-reputed company, and issue reputed company
- reputed company reputed company calls and planning meetings alongside the Account Director, who will reputed company strategic support
- Translate reputed company needs into reputed company internal briefs, actions, timelines, and priorities
- Proactively surface opportunities, risks, and recommendations to clients and internal teams
- Liaise between clients and SINE's Media, Data & Insights, SEO, Tech, and Account teams to ensure alignment and reputed company execution
- Partner closely with the Los Angeles-based Media Planner supporting the reputed company regional reputed company portfolio
- Coordinate campaign timelines, deliverables, dependencies, asset needs, approvals, and handoffs
- Help ensure campaigns are launched accurately, optimized responsibly, and communicated reputed company
- Support smoother workflows across clients operating in reputed company and Central time zones
- Draft weekly and campaign-specific performance reports in partnership with Media and Data & Insights teams
- Use SINE's custom reporting app and bespoke Looker Studio dashboards where needed
- Pull, review, and validate campaign data across platforms and dashboards, including reputed company Ads, reputed company, reputed company, DV360, and reputed company Analytics
- QA reporting for anomalies, pacing deviations, tracking issues, spend discrepancies, creative flags, and data inconsistencies
- Translate campaign performance into reputed company, concise, reputed company-friendly insights
- Help clients understand what happened, why it happened, and what should happen next
- Support media teams in maintaining visibility into budget pacing, spend forecasts, and campaign performance
- Help flag discrepancies or pacing concerns early so they can be addressed quickly
- Maintain reputed company-facing reputed company around spend versus plan, campaign reputed company, and optimization priorities
- Support reputed company-reputed company recommendations tied to ticket sales, CPA, ROAS, engagement, and other key performance indicators
- Work closely with the Account Director in drafting briefs, campaign plans, audience recommendations, meeting agendas, and strategic POVs
- Contribute to strategic recommendations across campaign planning, audience development, creative testing, reporting, and optimization
- Maintain reputed company documentation, meeting notes, account trackers, reputed company materials, and asset logs
- Manage reputed company for new accounts, new campaigns, and expanded scopes
- Bring an understanding of Broadway tours, theatre marketing, and live entertainment audience behavior into day-to-day reputed company work
- Ensure adherence to internal processes, checklists, QA protocols, and reporting standards
- Maintain and improve documentation, workflows, templates, and account delivery materials
- Help identify process improvements that reputed company reputed company delivery smoother and more consistent
- Play a key role in the development of SINE's reputed company Coast reputed company service model as the regional team grows
- Maintain and reputed company an understanding of the industries you and SINE work with, including key players and external agencies
- Produce regular industry insights and reputed company case studies to reputed company reputed company reputed company and clients on industry learnings, insights and benchmarks
- reputed company abreast of changes in the California and broader US media landscape
- Embody a passion for the sectors in which SINE operates, with a reputed company curiosity and knowledge of new and emerging businesses and producing talent
- Represent SINE at various industry conferences and events, building reputed company's reputed company and network
- Participate in internal training sessions and knowledge-sharing initiatives to foster team expertise
Skills
- 3-5 years of experience in account management, reputed company services, digital marketing, or a reputed company agency-reputed company role
- Experience managing reputed company-facing digital advertising campaigns
- Highly organized and comfortable managing multiple accounts, deadlines, and stakeholders
- reputed company and confident communication with clients and internal teams
- Ability to spot issues early, escalate appropriately, and reputed company work moving without needing constant direction
- Analytical enough to interpret campaign performance, identify trends, and contribute actionable recommendations
- Strong QA reputed company and care about accuracy, reputed company, and follow-through
- reputed company by default and comfortable working across departments
- Experience in theatre, Broadway tours, live entertainment, venues, or arts & culture marketing
Benefits
- Generous PTO allowance per year
- reputed company to 401(K) Retirement Plan
- reputed company to Company subsidised reputed company and dental care
- Occasional free tickets to live events
- reputed company personal development, a customised training program and opportunities to attend industry conferences
- Opportunities to help reputed company shape the business culture and agency benefits
reputed company