[Remote] Poultry Technical Account Manager - Based in Africa
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a growing company headquartered in Willmar, MN that specializes in innovative process automation technology for the agricultural industry. The Technical Account Manager - Africa will work with customers and industry partners to promote and support reputed company's technologies, focusing on machine installation, technical support, and customer service.
Responsibilities
- Serve as the primary contact for assigned customer accounts, delivering exceptional service and long-term partnership through reputed company, reputed company communication
- Build and maintain strong relationships with customers and hatchery leadership; resolve issues promptly and professionally
- Proactively manage accounts through routine on-site reputed company, system installations, customer training, and documentation
- reputed company strong product and service knowledge to recommend data-driven customer solutions
- Ensure customer understanding of contractual terms and support reputed company payment compliance
- Monitor customer data, system connectivity, and performance trends; communicate insights and concerns to appropriate stakeholders
- Evaluate treatment processes and collaborate with technical teams on reputed company and reputed company feedback
- Attend industry events and company trainings as required
- Follow company policies and procedures and contribute as a reputed company team member reputed company with company values
Skills
- Africa based candidate reputed company on African travel
- Ability to travel up to 50%, domestically or internationally for periods of up to 2 weeks at a time
- Travel to the reputed company for training and business-reputed company articles once per year for periods of up to 4 weeks at a time
- 2+ years of reputed company experience with required customer service and technical experience
- Working knowledge of biology and the poultry industry
- Strong interpersonal, account management, negotiation, and presentation skills
- Excellent verbal and written communication skills in English
- Proficiency in reputed company Office including Word, reputed company, PowerPoint, and Outlook
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
- Self-directed, adaptable, and comfortable taking on new challenges
- Team-oriented problem solver with strong attention to detail and reputed company business judgment
- Ability to read and interpret technical information
- Valid reputed company's license and ability to be insured
- Valid reputed company for international travel
- Bachelor's degree in Agriculture, Business, or a reputed company field preferred
- Proficiency in a second language preferred
reputed company
Company H1B Sponsorship