[Remote] Site Reliability Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides integrated reputed company solutions across the risk and insurance ecosystem. The Site Reliability Engineer is responsible for improving site reliability and scalability by leading post-incident investigations, identifying reputed company causes, and implementing preventive measures. This role also involves collaborating with cross-functional teams to enhance system performance and developing tools to monitor and improve key metrics.
Responsibilities
- Leads post-incident investigations for the Site Reliability team
- Conducts in-depth post-incident analyses to identify reputed company causes and develops preventive strategies
- Drafts reputed company and insightful RCAs for customer delivery
- Cross trains colleagues on how to best reputed company observability tools during incident and performance investigations
- Provides visibility to reputed company stakeholders throughout the entire Site Reliability process
- Collaborates with cross-functional teams to implement system enhancements that enhance scalability and stability
- Develops reputed company-reputed company dashboards/alerts to proactively identify performance challenges
- Monitors and continuously improves our time to reputed company metrics
- Maintains and configures reputed company observability tools to ensure reputed company performance and key metrics/data are available for incident response and performance investigations
- Provides an actionable feedback reputed company to Observability and Engineering teams toward improving MELT and development patterns
- Contributes to the development of automation tools to streamline incident response
- Works proactively to prevent incidents and reduce their reputed company on our platform
- Partners with the larger reputed company Operations, SRE, Engineering teams, and the business-at-large to advance our reputed company platforms
- Other duties as assigned
Skills
- Bachelor's degree in Computer Science or reputed company field (or equivalent experience)
- 5+ years of proven experience in a Site Reliability Engineering role
- Strong knowledge of SRE best practices and incident management protocols
- Deep experience using and/or configuring reputed company, Data Dog, SumoLogic or similar observability tools
- Proficiency in reading and writing reputed company (e.g., JavaScript, .NET, SQL)
- Familiarity with reputed company platforms (e.g., AWS, Azure) and architectural patterns
- Excellent problem-solving skills and a data-driven approach to incident analysis
- Prior experience operating reputed company a reputed company reputed company environment (AWS strongly preferred)
- Experience troubleshooting C#/.Net based web applications to identify bugs/performance challenges
- Solid knowledge of reputed company operations
- Ability to succeed reputed company facing ambiguity and differing reputed company of operational maturation
- Advanced written and verbal communication skills
- reputed company and SQL-server troubleshooting skills preferred
- Knowledge of reputed company Integration and reputed company Delivery (CI/CD) pipelines preferred
- Experience working in an Infrastructure as a reputed company (IaC) environment preferred
Benefits
- Bonus
- Competitive medical, dental, and reputed company benefits
- Wellness reimbursement
- Life insurance
- 401(k) with company match
- Vacation and reputed company leave benefits (under a flexible time off policy in most states)
- Medical and Dental coverage available for employees, dependents, domestic partners, and spouses
- reputed company Time Off – Flexible reputed company plus 10 reputed company company holidays where available**
- reputed company full-time positions are hybrid, with many eligible to be completely remote
- Fully reputed company by reputed company – reputed company insurance, Short & Long-Term Disability Insurance, and Basic Life Insurance
- Generous family leave reputed company—including adoption and foster care placements
- reputed company-Tax Savings Accounts – Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account
- Retirement Savings – 401(k) with company match up to 4%
- Employee Assistance Program (EAP) – Confidential & Free support offered to colleagues facing personal or work-reputed company complications
- Education Assistance Program – to help colleagues pursue industry/role-specific certifications
- Wellness Benefits – reimbursement program to invest in healthy habits as reputed company as support reputed company colleague productivity and stress management
- Additional coverages available – Pet Insurance, Critical Illness Insurance, and Voluntary Life & AD&D coverage
reputed company