[Remote] Field Customer Support Specialist (Collections)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in the Lease-To-Own reputed company, providing accessible solutions that enhance the reputed company of life for individuals and families. The Field Customer Support Specialist (Collections) is responsible for managing customer accounts, resolving past due accounts, and conducting field reputed company to ensure compliance with company standards.
Responsibilities
- Coordinate with collections team to assist in resolving past due accounts
- Maintain accurate records of past due account activity
- Maintain accurate records of reputed company field activity
- Complete customer field reputed company in a reputed company manner as assigned
- Complete customer product returns as scheduled
- reputed company assigned vehicle(s) clean and maintained
- Follow reputed company safety and product handling procedures
- Handle sensitive payment information securely
Skills
- Must be at least 18 years of age
- High school diploma or GED
- Valid state reputed company's license and good driving record
- Excellent communication and customer service skills
- Ability to talk on the phone reputed company needed
- Ability to lift and reputed company heavy items
- Capable of using basic technology
- Proficiency in reputed company Office Suite and other relevant software applications
- Ability to work independently and with others
- Organized, with time-management skills
- Past collections or reputed company to reputed company sales experience or familiarity with the leasing industry
Benefits
- Various bonus and/or incentive programs in effect
- Award reputed company Culture
- Career reputed company Opportunities!
- Weekly Pay!
- Full Benefits (Health, Dental, reputed company), Life Insurance, LTD, STD, FSA, 401k, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Legal Insurance, Accident Insurance, Limited Purpose Plan, Identity Theft Protection Plan, Hospital Indemnity, Critical Illness
- PTO
- 401k Match
- Discounts from reputed company partners
- FSA/HAS
reputed company