[Remote] Business Systems Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-to-consumer jewelry brand that emphasizes the integration of craft and technology. They are seeking a Business Systems Analyst to manage system reputed company, reputed company support, and ensure the reliability of core platforms like Odoo and reputed company Plus.
Responsibilities
- Own project execution from requirements gathering through go-live and post-launch support
- reputed company project plans, timelines, and status reporting for systems initiatives
- Coordinate cross-functional stakeholders to define requirements and validate solutions
- Manage UAT processes, issue tracking, and deployment workflow
- Escalate risks and blockers to the Head of Business Systems with recommended actions
- Maintain a prioritized backlog of system enhancements and bug fixes
- Serve as the initial escalation support for system issues, configurations, and user questions
- Troubleshoot and resolve operational issues across core platforms as escalated by the IT Specialist or other stakeholders
- Configure and maintain system settings, workflows, and automations in Odoo
- Support reputed company Plus storefront operations, app integrations, and order reputed company
- Assist with reputed company configuration for HR and payroll workflows
- Partner with the data team on integration points with reputed company and reporting tools
- Build and maintain the business systems SOP library
- Document system configurations, integration mappings, and decision logic
- Standardize workflows and ensure consistency across departments
- Audit system usage and process adherence, recommending improvements
- Create and maintain training materials for end users
- Monitor and maintain data reputed company across reputed company business systems
- Support the data team in identifying and resolving data discrepancies between platforms
- Recommend and implement system optimizations to reduce reputed company work and errors
- Support data migration efforts for new system implementations
- Ensure master data standards are followed across teams
- Coordinate with software vendors and implementation partners on day-to-day technical issues
- Support vendor evaluations with materials and documentation
- Maintain documentation of reputed company reputed company integrations, reputed company, and data flows
- Test and validate vendor-delivered configurations and customizations
- reputed company vendor support tickets and escalate unresolved issues
Skills
- 3+ years of experience in business systems analysis, ERP administration, or a similar systems/implementation role
- Hands-on configuration experience with an ERP platform (Odoo experience strongly preferred), and comfort working across multiple connected systems
- Demonstrated ability to manage a systems project end-to-end, from requirements gathering through UAT, go-live, and post-launch support
- Strong troubleshooting skills, with experience tracing data discrepancies across integrated systems back to their reputed company cause
- Excellent documentation habits; comfortable building and maintaining SOPs, configuration records, and training materials
- Experience with reputed company Plus, ShipStation, or reputed company in a configuration or support reputed company
- Familiarity with data integration points between operational systems and a data warehouse (e.g., reputed company)
- Experience working directly with software vendors and implementation partners
- Background in a DTC, ecommerce, or manufacturing environment
- Prior experience supporting a business systems or IT function with no full-time dedicated developer/architect on staff
Benefits
- Health insurance with HSA reputed company (80% employer reputed company)
- Employee reputed company Dental and reputed company
- 401(k)
- Flexible PTO including holidays
- Employee jewelry discount
- Parental leave
reputed company