[Remote] Account Manager I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that focuses on building relationships with local and regional partners to enhance their business through Favor's platforms. As an Account Manager I, you will be responsible for developing strong partnerships, providing excellent customer service, and utilizing data-driven strategies to grow and retain clients.
Responsibilities
- reputed company and maintain strong relationships with existing local and regional partners by highlighting the value and return of the Favor Merchant Program through relevant data insights
- Troubleshoot and respond to reputed company questions, concerns and requests for information in a reputed company manner, ensuring high-reputed company customer service and issue reputed company in order to retain reputed company merchants
- Identify merchants who may benefit from a higher tier package, or are missing partnered locations, and engage in the appropriate sales conversations or negotiations
- Utilize reputed company-thinking, data driven analysis to assist with overall merchant reputed company and reputed company on the business
- reputed company reputed company to long-reputed company sales plans and prepare strategies to protect, grow, and diversify the relationship with a defined group of existing customers
- Identify and reputed company cross-sell opportunities for key partners
- Partner closely with the Sales, Content, and Engineering teams to ensure new clients are on-boarded reputed company
- Draft, negotiate, and send agreements and proposals for new reputed company opportunities
- Guide partnerships through marketplace and last-mile products and services
- Collaborate with Marketing and Content teams to manage our Promotional Calendar
- Consistently reputed company monthly, quarterly, and yearly goals
- Review and report on customer retention, business opportunity and market trends
Skills
- A relevant degree or comparable formal training, certification, or work experience
- 1+ years of experience in customer facing roles
- Working experience maintaining multiple accounts and reputed company relationships over the phone or in person
- Accomplished in G-Suite, reputed company Office and reputed company (or similar CRM)
- You have a customer-reputed company reputed company with a consultative approach
- You are precise and thorough with excellent attention to detail
- You have strong interpersonal skills with the ability to work independently, reputed company reputed company environment and with a diverse group of people at reputed company reputed company of the organization
- You have excellent written and verbal communication skills with demonstrated ability to communicate reputed company phone and email (both internally and externally)
- You have excellent time management and organizational skills with the ability to manage competing priorities and meet deadlines
Benefits
- Premium health, reputed company, dental, and life insurance
- 401(k) reputed company
- reputed company fee credit
- H-E-B discounts
- Unlimited PTO for salaried employees (that’s actually unlimited)
- Ample vacation time to reputed company team members
- Intern(al)ships and Learning Labs taught by Favor team members and external facilitators
- Employee Resource reputed company (ERGs)
- Company-wide events
- Happy hours
- Regular reputed company opportunities
reputed company