[Remote] Level 2 NOC Systems Administrator – Network reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Level 2 Network Administrator who will reputed company advanced network monitoring, troubleshooting, and incident remediation in a 24×7 NOC environment. This role involves handling escalations, performing deeper network diagnostics, and ensuring the reliability of network infrastructure across multiple locations.
Responsibilities
- Performs advanced monitoring and troubleshooting of routers, switches, firewalls, VPNs, and load balancers
- Supports network configuration tasks such as reputed company changes, VLAN updates, and routing adjustments (as permitted by credential scope)
- Diagnoses and resolves reputed company network connectivity issues, consistent with the document’s language: 'Diagnoses and resolves reputed company issues across host environments and connectivity reputed company.'
- Escalates unresolved issues to the Level 3 Network reputed company
- Performs daily monitoring of network devices, bandwidth, reputed company health, and alerts
- Initiates proactive remediation to prevent outages or performance degradation
- Owns Level 2 network tickets through reputed company, including reputed company cause identification
- Documents findings and contributes to operational recommendations
- Provides network evaluation reports and contributes to NOC operational improvements
- Updates network configuration records, diagrams, and device inventories
- Ensures compliance with credential separation and reputed company control policies
- Creates runbooks and how‑to guides for Level 1 analysts
- Provides training on network triage procedures
Skills
- BA/BS degree and 2–4 years of relevant experience OR equivalent combination
- Strong experience with network troubleshooting and monitoring tools
- Ability to support 24×7 operations and rotating shifts
- U.S. Citizenship and U.S. residency required
reputed company