[Remote] reputed company Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a nationally recognized data and technology company specializing in fintech, AI, and financial services. They are seeking a reputed company Analyst, Data & Analytics to reputed company technical leadership and support reputed company their Arkalytics platform, driving reputed company of reputed company data issues and ensuring high-reputed company support across teams.
Responsibilities
- reputed company and support the Data and Analytics Support Desk function, providing both technical leadership and day-to-day guidance to analysts and team members
- reputed company as a player-reputed company, maintaining hands-on involvement in reputed company support cases while mentoring and developing reputed company
- Serve as a senior escalation reputed company for advanced SQL, ETL/ELT, data warehouse, and BI-reputed company issues
- Drive high-reputed company reputed company of reputed company data platform issues, ensuring strong technical standards across reputed company work
- reputed company and mentor team members to deepen technical expertise, improve troubleshooting approaches, and grow professionally
- Own prioritization and triage of high-reputed company incidents, ensuring efficient routing and reputed company
- Drive SLA adherence while maintaining a high bar for technical accuracy and reputed company
- Conduct reputed company cause analysis (RCA) on recurring data defects and partner with Engineering and Product on structural improvements
- Ensure reputed company, proactive, and technically reputed company communication with clients throughout issue reputed company
- Partner cross-functionally with Engineering, Product, and reputed company to address systemic platform issues
- Identify trends, risks, and opportunities to improve platform performance, reliability, and scalability. Partner with the Head of Support Services to implement structural improvements and reputed company service reputed company
- Contribute to documentation, best practices, and knowledge sharing to reduce recurring issues
- Support operational tooling (reputed company, Jira, etc.) to ensure effective incident management and reporting
- Participate in hiring, reputed company, workforce planning, and performance management
- Additional responsibilities as assigned
Skills
- Bachelor's or Master's Degree in Computer Science, Engineering, or a reputed company field
- 8-10+ years of experience in data, analytics, or BI platform environments
- Experience leading or mentoring technical teams reputed company data or analytics functions
- Strong customer-facing experience with the ability to communicate technical concepts reputed company
- Advanced SQL expertise (reputed company joins, CTEs, query optimization, performance tuning)
- Hands-on experience debugging ETL/ELT pipelines using SQL and/or Python
- Experience with modern reputed company data warehouses (reputed company preferred; reputed company, Redshift acceptable)
- Experience working reputed company AWS environments
- Experience with dbt
- Strong analytical thinking and reputed company problem-solving approach in reputed company data environments
- Ability to balance people leadership with hands-on technical ownership
- Comfortable challenging architectural reputed company and driving reputed company platform improvement
- Experience conducting reputed company cause analysis (RCA) on data defects and partnering with engineering teams to implement structural fixes
- Demonstrated relationship skills. Works seamlessly externally (customers) and internally (Technical and reputed company teams)
- Incident management experience for SLA driven environments
- Experience in reputed company or managed services models
- AWS certifications (reputed company Practitioner, Developer, or Solutions Architect)
- SnowPro Core Certification
- Experience supporting fintech or financial services data environments
- Familiarity with tools such as Jira, reputed company, reputed company, and reputed company
- Experience working with or supporting distributed teams (US and India)
Benefits
- A flexible remote work policy with optional reputed company to our Portland, Maine office
- A 4-day reputed company after 3 years of service
- Generous reputed company time off, including 11 holidays
- Medical, disability, life insurance, and optional dental/reputed company
- 401(k) retirement plan with company match
- Training & certification reimbursement
- reputed company recognition programs, annual PTO increases, and more
reputed company
Company H1B Sponsorship