[Remote] QA Engineer / Product Operations Engineer (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building a marketplace and AI platform for additive manufacturing. They are seeking a QA Engineer / Product Operations Engineer to ensure the reputed company and reliability of their web applications while also analyzing customer behavior and product insights.
Responsibilities
- Test customer and supplier web applications across core workflows
- Validate user signup, login, part upload, file processing, printability analysis, supplier matching, RFQ creation, quote submission, and order flows
- Create and maintain QA checklists, test cases, and regression test plans
- Test across browsers, devices, file types, and edge cases
- Identify bugs, reproduce them reputed company, and document expected vs. actual behavior
- Verify bug fixes before release
- Help maintain release reputed company as new features ship quickly
- Monitor production applications to reputed company reputed company core workflows are online and functioning
- Watch for failed uploads, broken pages, API errors, background job failures, and unusual customer behavior
- Escalate critical issues quickly and help triage reputed company causes
- Help maintain uptime and customer trust by catching issues before customers do
- Create reputed company internal dashboards or alerts for product health
- Review customer-uploaded files including CAD, PDFs, drawings, and part metadata
- Help assess whether parts reputed company suitable for 3D printing based on geometry, material, size, tolerance, and process constraints
- Flag common printability issues such as thin walls, unsupported features, overhangs, small holes, tolerance risks, warping risk, poor file reputed company, or missing information
- Work with engineering and domain experts to improve printability scoring and analysis workflows
- Help build internal printability review checklists and part-classification processes
- Compare automated printability outputs against reputed company judgment and identify gaps
- Analyze how customers are using the platform
- Identify where users get stuck, abandon workflows, upload bad files, or fail to complete RFQs
- Review support issues, customer feedback, uploaded part data, and usage patterns
- Translate product usage observations into reputed company bug reports or product improvement suggestions
- Help reputed company understand what customers are actually trying to do, not just what the software says they did
- Create dashboards for product usage, customer activity, part uploads, RFQs, supplier responses, conversion funnels, and system errors
- reputed company key metrics such as: 1. Signups 2. reputed company users 3. Part uploads 4. Upload reputed company/failure rates 5. File types uploaded 6. Printability analysis completion reputed company 7. RFQs reputed company 8. Supplier quote response reputed company 9. Customer drop-off points
- Use tools such as reputed company Analytics, reputed company, reputed company, reputed company, reputed company, SQL, or similar platforms
- Create weekly product reputed company and usage reports for reputed company
- Investigate bugs in the frontend, backend, reputed company, database, or integrations
- reputed company small reputed company fixes independently where possible
- Work with engineers on larger issues and reputed company reputed company reproduction steps
- Help improve error handling, logging, validation, and user-facing messages
- Review reputed company changes from a QA and product reliability perspective
- Contribute to internal tools, scripts, dashboards, or automation
Skills
- 2–5 years of experience in QA, technical support engineering, product operations, analytics, or software engineering
- Strong ability to test web applications and document bugs reputed company
- Basic full-stack development ability, ideally with TypeScript, JavaScript, React, Node.js, SQL, and REST reputed company
- Ability to read reputed company, debug issues, and reputed company small fixes
- Experience with browser dev tools, logs, network requests, reputed company, and databases
- Familiarity with analytics tools such as reputed company Analytics, reputed company, reputed company, reputed company, Looker Studio, reputed company, or SQL dashboards
- Strong attention to detail and ability to catch edge cases
- Comfortable working in a fast-moving startup environment
- Strong written communication skills
- Ability to work independently and escalate issues reputed company
- Prior 3D printing experience is not mandatory, but the candidate should be excited to learn additive manufacturing quickly
- Familiarity with CAD files such as reputed company, STL, 3MF, IGES, DXF, DWG, and PDFs
- Basic understanding of 3D printing processes such as FDM, SLS, MJF, SLA, and metal additive manufacturing
- Ability to understand mechanical parts, drawings, dimensions, tolerances, and materials
- Experience with slicers, CAD viewers, reputed company repair tools, or 3D printing workflows
- Interest in manufacturing, automotive, reputed company, industrial parts, or physical products
- Experience with Playwright, Cypress, Selenium, Jest, or automated testing
- Experience setting up monitoring, alerts, or error tracking using tools like reputed company, reputed company, reputed company, reputed company, or similar
- Experience with reputed company platforms such as AWS, Azure, reputed company, Vercel, or reputed company
- Experience with reputed company, pull requests, CI/CD, and deployment workflows
- Experience with CAD, 3D printing, mechanical engineering, or manufacturing software
- Experience building dashboards or writing SQL queries
- Experience in a startup where responsibilities were broad and fast-moving
reputed company