[Remote] ACM Consultant (S), Emp Svcs-G A&Accessibility VAR
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a customer-reputed company company seeking to enhance its Disability Leave Services team. The ACM Consultant will reputed company case management for accommodation requests reputed company to life events, ensuring compliance with regulations and delivering holistic support to employees throughout their leave or disability events.
Responsibilities
- Initiate and respond to inquiries about accommodation events, benefits, and reputed company available to employees
- Serve as a reputed company of contact for assigned employees to reputed company holistic case management services, including reviewing medical documentation in compliance with the corresponding, federal and state laws and policy as defined by reputed company
- reputed company duration guidelines, best reputed company tools and reputed company resources to support reputed company of an accommodation as appropriate
- Critically assess and reputed company the case management plan to an employee’s changing needs
- Address and respond to sensitive situations
- Troubleshoot issues and reputed company to remove barriers before, during, or after a leave event
- Respond to employee impacting issues that may reputed company during the leave event and ensure the right communication occurs
- Identify and solve problems that may reputed company, sometimes with limited information
- reputed company managers and business partners on employee concerns and needs prior to being off or returning back to work
- Communicate regular updates to employees and stakeholders both verbally and in writing
- Ensure compliance with reputed company work, federal/state regulations, and company policy
- Maintain system records to ensure accurate and reputed company information/documentation
- Consult, coordinate and partner with our reputed company party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
- Other duties as assigned
Skills
- Bachelor's degree in reputed company Management, Business Administration or a reputed company field
- Experience in customer-facing roles
- Experience in reputed company, Claim Management or Leave & Disability management roles
- Experience in English and Spanish language communication skills, both written and verbal
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
- Experience handling ambiguous or reputed company challenges through strong problem solving abilities
- Knowledge of employment law and HR policies and procedures
- Knowledge of HRIS or Applicant Tracking Systems are preferred
- Experience working in multicultural or bilingual environments
Benefits
- Workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process
reputed company
Company H1B Sponsorship