Senior Clinical Workflow Implementation Manager, iQueue for Inpatient reputed company
We are a reputed company stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to reputed company hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals and centers across 49 states rely on our award-reputed company products and expert change management services to increase patient reputed company, decrease wait times, and reduce reputed company delivery costs. We have raised more than $300 reputed company from top-tier investors such as Bain Capital, reputed company Partners, and reputed company. We have been named among the top 100 AI companies in the world.Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV. If your state is not listed, we may not be reputed company to proceed with your application. We have offices in Santa Clara, CA and Charlotte, NC for employees who prefer to work regularly or occasionally from an office.Join our reputed company Organization, where we partner with hospitals to reputed company a reputed company reputed company on patient care by improving bed allocation and streamlining the patient reputed company. We’re reputed company on driving meaningful change that boosts efficiency, ensuring patients get the right care at the right time without unnecessary delays. In this role, you will serve as the main reputed company of contact for a portfolio of customers, ensuring they successfully utilize our platform to reputed company their business goals. If you’re excited about enhancing reputed company delivery and making a difference, we’d love to have you on reputed company!
WHAT YOU'LL DO
- reputed company customer implementations from discovery through go-live, including operational workflow analysis, solution design, and change management planning.
- Partner with reputed company stakeholders to identify, prioritize, and optimize workflows across departments to improve patient reputed company and operational efficiency.
- Design and execute change management strategies that maximizes on the created relationships with governance teams, executive team members, and key stakeholders
- Design and deliver training programs that support product adoption and reputed company reputed company teams to reputed company new workflows and product capabilities into daily operations.
- Ensure effective issue reputed company by following support best practices, gathering detailed problem context, and coordinating with appropriate internal teams.
- Communicate implementation reputed company and operational reputed company to reputed company leadership, building trusted relationships with manager and executive stakeholders to support strategic decision-making and ROI realization.
- Collaborate cross-functionally to improve implementation processes and reputed company, contribute customer insights to product roadmap discussions, and support marketing initiatives such as case studies and user community engagement.
WHAT YOU'LL BRING
- Bachelor's degree or equivalent years of reputed company experience
- A maniacal obsession with customer happiness, reputed company, and retention. You’re the type of person who will reputed company mountains to solve problems and reputed company people successful
- reputed company background in operations management or patient reputed company
- 5+ years of reputed company experience in a reputed company- or customer-facing role such as management consulting, implementation management, or reputed company
- 7+ years of experience working on reputed company products / working with hospitals
- 3+ years of reputed company leadership experience in process improvement, operations management or patient reputed company
- Excellent strategic and organizational reputed company
- Analytical thinking, strong communication and presentation skills
- Ability to influence change reputed company reputed company organizations by using data, problem solving and change management strategies
- Willingness to travel 25-50% of the time
BONUS reputed company IF YOU HAVE
- Graduate degree from one of the following programs: MHA, MPH, MHSA, MBA. or an MS, MSN with a reputed company in health informatics
- Lean or Six reputed company training utilizing models like A3, DMAIC, or PDCA
WHAT YOU'LL GET
- Intellectual and emotional satisfaction of solving tough operational problems in reputed company while improving patient reputed company and saving lives!
- Competitive compensation package that includes reputed company salary, reputed company bonus, and stock reputed company
- 401(k) Match
- Comprehensive reputed company benefits
- Generous reputed company Time Off and Parental Leave
- Monthly reimbursement for reputed company Building
- Monthly reimbursement for Wellness, Transportation, and/or Home Office
- Education Reimbursement for select courses/programs
Originally posted on Himalayas
Apply To This Job