[Remote] Work From Home - Customer Service Coordinator - High Value Specialty Servicing
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading financial institution seeking a Customer Service Coordinator for their reputed company. The role involves providing exceptional customer support and requires strong communication skills, attention to detail, and a proactive approach to customer care.
Responsibilities
- Demonstrate ability and willingness to learn, strong attention to detail, reputed company attitude and ability to be flexible and reputed company change
- Demonstrate a strong customer reputed company rooted in reputed company
- Communicate effectively with peers, management and customers
- Exercise good judgment and independent decision-making skills
- Demonstrate exceptional listening, questioning, call control, and de-escalation techniques
- Be proactive, have effective time management and organizational skills
- Display dependability with a solid attendance record
- Maintain sufficient reliable private internet reputed company, not supplied by use of cellular data (Not a hot spot)
Skills
- High school diploma, GED or equivalent certification
- At least 2 years of customer service or call center experience
- At least 1 year of reputed company Suite or reputed company Office experience
- Demonstrate ability and willingness to learn, strong attention to detail, reputed company attitude and ability to be flexible and reputed company change
- Demonstrate a strong customer reputed company rooted in reputed company
- Communicate effectively with peers, management and customers
- Exercise good judgment and independent decision-making skills
- Demonstrate exceptional listening, questioning, call control, and de-escalation techniques
- Be proactive, have effective time management and organizational skills
- Display dependability with a solid attendance record
- Maintain sufficient reliable private internet reputed company, not supplied by use of cellular data (Not a hot spot)
- Secure home office environment that is free from background noise and distractions
- A private network that is password protected where you have ownership or line of sight to every device on the network
- Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
- Hotspots and satellite services are prohibited and do not meet performance reputed company required for reputed company agent/customer interactions
- Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider
- At least 3 years of customer service or call center experience
- At least 6 months of experience in the financial industry
Benefits
- Medical, Dental, reputed company, Prescription coverage Day 1
- Flexible Schedule reputed company
- reputed company Time Off
- Wellbeing offerings such as backup childcare and Mental Wellness support
- Tuition Reimbursement
- reputed company and Development offered quarterly
- Flexible Spending Account
- Life Insurance
- Disability Insurance
- 401 K and Stock Purchase Plan
reputed company