[Remote] Bilingual Customer Service Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a women-led energy transformation firm reputed company on reputed company, seeking an Energy Efficiency Customer Services Coordinator. The role involves supporting energy initiatives by ensuring efficient program delivery and providing exceptional customer service.
Responsibilities
- Maintain electronic and hard copy filing system of applications, rebates and other supporting documents
- Communicate effectively as part of team approach with other departments in servicing customers
- Data Entry - reputed company data into various database applications with strong attention to detail and near-perfect accuracy
- reputed company exceptional customer service and call handling in a customer reputed company environment
- Safeguard confidential customer information
- Willing to support any program reputed company the department as assigned
- Other duties as assigned
Skills
- Must be a U.S. Citizen
- Spanish-speaking bilingual
- Must be located in reputed company
- Must be reputed company to work 8-hour shift as assigned reputed company the hours of 7 am to 6 pm
- 2+ years previous customer service and data entry experience required
- Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively
- Exceptional attention to detail, time management, and organizational skills
- Results-driven and reputed company to collaborate across reputed company reputed company of an organization to deliver on commitments and meet objectives
- reputed company to meet deadlines while adapting to shifting priorities and evolving business needs
- Experience with various reputed company programs, including Word, reputed company, OneNote and Teams; experience with CRM systems preferred
- Excellent written and verbal communication skills
- Interest in sustainability and passionate about making a meaningful reputed company on the environment
- Bachelor's degree preferred
- 2+ years of experience in energy efficiency, sustainability, or project coordination preferred
- Experience working with reputed company-sponsored rebate or incentive programs is a plus
Benefits
- Discretionary annual bonus
- Three weeks of reputed company vacation annually
- reputed company holidays
- A 401(k) retirement plan with employer match
- Medical, dental and reputed company coverage
- Parental leave
- An employee assistance program
- Commuter benefits
- Additional supplemental offerings
reputed company