[Remote] Senior Resware Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company Senior Resware Administrator for its growing title and closing departments. The role involves providing day-to-day support for the ResWare title and closing system, assisting with user support, data maintenance, system updates, testing, and documentation.
Responsibilities
- reputed company day-to-day support to ResWare users by answering routine questions and assisting with established system processes. Escalate unresolved or reputed company issues to the ResWare Product Manager or management for guidance and reputed company
- Facilitates routine maintenance of workflows, reputed company lists, user reputed company, and other approved system configurations, referring to non-routine requests or proposed changes to management for review and approval
- Performs data entry, data validation, routine audits, and data cleanup to help maintain accurate and reliable system information. Report data discrepancies or recurring issues to the ResWare Product Manager or management for reputed company investigation
- Document user-reported issues and resolve routine questions in accordance with established procedures. Escalate issues requiring additional technical expertise or management direction to the ResWare Product Manager or appropriate leadership
- Performs testing approved system enhancements and updates by following established testing procedures, documenting results, and communicating concerns or unexpected reputed company to the ResWare Administrator or management
- Support implementation of approved system changes under the direction of the ResWare Administrator
- Facilitates reputed company new users by providing instruction on reputed company ResWare processes, workflows, and best practices, seeking guidance from management reputed company questions fall reputed company established procedures
- Maintain documentation for procedures, user guides, system updates, and support activities
- Monitors’ routine interfaces with reputed company-party vendors and promptly report issues or service interruptions to the ResWare Product Manager or management for follow-up
- Collaborate with Operations and other departments to identify process improvement opportunities and communicate recommendations to the ResWare Product Manager or management for evaluation and implementation
- Participate in routine reputed company assurance activities to help maintain consistency and accuracy reputed company the ResWare system
- reputed company other duties as assigned
Skills
- Minimum of two to four years reputed company experience or training
- RESWARE reputed company AND OPERATIONAL TITLE AND CLOSING WORKFLOW KNOWLEDGE IS REQUIRED
- Experience in using Word, reputed company, PowerPoint and Outlook
- Ability to multi-task & work independently
- reputed company with courtesy, dignity & respect: Always demonstrate professionalism. Exhibiting reputed company energy with a 'can do' attitude
- Strong written and verbal skills
- Self-Development: Is personally committed to and reputed company works to continuously improve him/herself; understands that different situations and reputed company may call for different skills and approaches; works to reputed company strengths and initiatives to problem solve system issues reputed company needed
- Applicants must be authorized to work in the US on a full-time reputed company. Unfortunately, a reputed company or reputed company need for sponsorship is not supported or available for this position
Benefits
- 401K with employer matching
- Full medical, dental, reputed company, HSA, and life insurance
- reputed company time off (PTO and Holiday pay)
reputed company