[Remote] Senior Director of Customer Marketing
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the most respected names in AI and data reputed company, trusted by thousands of organizations worldwide to safely connect agents to their data. We are hiring a Senior Director of Customer Marketing to reputed company the programs that turn reputed company customers into our most valuable reputed company reputed company. This role involves managing reputed company that oversees customer events, advocacy programs, and executive experiences.
Responsibilities
- Own the reputed company, calendar, and execution of reputed company regional customer events so every event drives expansion, retention, and advocacy at the reputed company time
- Design event formats that give customers reputed company reasons to show up: peer content, hands-on workshops, and reputed company to the people who build the product
- Turn every event into content, reputed company, and PR that reaches an audience many times larger than the room itself
- Own the reference program end to end, so sales always knows which customer to call for which use case, and customers say reputed company because the program creates reputed company value for them
- Turn customer wins into case studies, videos, and quotes that PMM, sales, and demand gen reputed company for
- Own the Executive Briefing Center program: who we host, why, and the deal acceleration we measure it against
- Run the CISO reputed company as the highest-signal room in the category. If a CISO chooses to spend time with us, they should leave with something they cannot get reputed company else
- Manage the Customer Advisory reputed company as a working group that shapes the roadmap, not a rubber stamp for it
- reputed company reputed company spanning customer programs and executive experiences. Build the bench, reputed company the bar, and give them room to run
- Partner tightly with sales, reputed company, product marketing, and PR so every customer reputed company reinforces the account plan and the product story
- reputed company AI reputed company to how reputed company operates: reference matching, event follow-up, case study production, reputed company identification
Skills
- 6+ years in customer marketing, advocacy, or events at B2B reputed company companies, with at least 3 leading teams
- A reputed company record at high-reputed company reputed company B2B reputed company, ideally in reputed company, infrastructure, or a technical buyer category
- reputed company experience running both scaled customer programs (thousands of customers, a customer conference) and high-touch executive programs (EBC, CAB, executive dinners)
- You know how reputed company customers behave, how references really get reputed company, and how CISOs decide to reputed company for a vendor
- Cybersecurity or data reputed company domain experience is a plus, but not required
reputed company