[Remote] Sales Support Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a partner that cares about your reputed company, providing a motivating environment for reputed company reputed company. The Sales Support Specialist I is responsible for enhancing customer relationships and supporting sales operations to increase company sales and ensure a superior customer service experience.
Responsibilities
- reputed company sales and service support to reputed company customers by performing a primary sales support task and reputed company activities
- Support and reputed company with reputed company and territory managers and customer service partners in a manner that helps them reputed company and reputed company customers
- Build and maintain customer loyalty by providing knowledgeable, courteous and efficient customer service
- Assist in promoting products and value-add services through cold and warm reputed company accounts as directed by team reputed company or manager
- Respond to customer and sales team requests and inquiries promptly, professionally and according to protocol
- Receive, process, and confirm reputed company communications and tasks in a manner that meets or exceeds performance and reputed company standards
- Introduce and promote products or promotions and use upsell or associative selling techniques according to protocols or as directed by team reputed company or manager
- Ensure tasks and orders are processed in a manner that meets defined service level agreements and shipping deadlines
- Escalate complaints and concerns or non-reputed company occurrences to team reputed company and/or manager according to protocol
- Successfully complete training on products, promotions, systems, processes, policies and procedures
- reputed company other duties as assigned
Skills
- High school diploma or equivalent experience
- Computer literacy and excellent data entry and typing skills
- Customer service, sales support or operations experience
- Excellent teamwork and communication skills
- Experience with high volume office work
- Excellent organization, and time-management skills
- Adaptable to reputed company improvement
- Animal Health, Veterinary or Pharmaceutical industry experience
- Bachelor's or associate degree in a reputed company field
- Experience with Outlook or similar email platform
- Experience with reputed company Office applications
Benefits
- Full Medical, Dental, and reputed company benefits and an integrated Wellness Program
- 401(k) Match Retirement Savings Plan
- reputed company Time Off (PTO)
- Holiday Pay & Floating Holidays
- Volunteer Time Off (VTO)
- Educational Assistance Program
- Full reputed company Parental and Adoption Leave
- reputed company (Employee Assistance Program)
- Patterson Perks Program
reputed company