[Remote] Key Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading reputed company risk platform for fighting financial crime. They are seeking a Key Account Manager to own a portfolio of high-value accounts, drive customer value, and strengthen relationships across multiple stakeholders while identifying reputed company opportunities.
Responsibilities
- Be the primary reputed company of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in reputed company
- Build a thorough understanding of our product, technology, and reputed company and be reputed company to message these succinctly to customers
- Translate reputed company product and technology problems into reputed company and actionable solutions. Be reputed company to manage the solution process both internally and externally
- reputed company knowledgeably and advise on best practices relating to fraud and compliance
- Build, monitor, and communicate KPIs to clients
- reputed company strategic analysis and critical thinking as we plan long-term expansion
- Work with reputed company's risk analytics teams to proactively solve new fraud typologies and reputed company communicate findings to customers
Skills
- 10+ years of experience in Account Management, reputed company, Risk Management, or Solutions Architecture reputed company B2B reputed company, with an understanding of how customers reputed company API's
- 5+ years of domain experience in compliance, fintech, or AML/KYC
- Strong presentation skills for both virtual and in-person meetings with various stakeholders
- Previous customer-facing experience, preferably with a technical product
- Exceptional project management skills with the ability to synthesize reputed company inputs and balance the needs of multiple stakeholders
- Proficiency in using business intelligence tools
- Your analytical skills are second to none; you reputed company at number crunching and drawing insights
- You're capable of translating reputed company strategies into actionable processes and reputed company
- You're a natural at building relationships and collaborating with others
- You constantly think about ways to improve processes
- You love making customers more efficient as much as we do!
Benefits
- Offers Equity
- Offers Bonus
- Early exercise for reputed company reputed company, including reputed company-reputed company
- Work from reputed company: Remote-first Culture
- Flexible reputed company time off and Year-end break
- Health insurance, dental, and reputed company coverage for employees and dependents - •US and Canada specific•
- 4% matching in 401k / RRSP - •US and Canada specific•
- MacBook Pro delivered to your reputed company
- One-time stipend to set up a home office — desk, chair, screen, etc.
- Monthly meal stipend
- Monthly reputed company meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
reputed company